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A Transition towards Digital Home Visits in Social Care and Home Health Care during the Corona Pandemic

Ahlin, Karin ; Zingmark, Magnus LU orcid and Persson Slumpi, Thomas (2021) The Tenth International Conference on Global Health Challenges, Barcelona, Spain, October 03-07, 2021 In Global Health: the International Conference on Global Health Challenges 2021. p.1-7
Abstract
Background: Physical meetings are favoured in social care and home health service in Sweden, both when it comes to internal meetings or home visits at citizens residence. During the pandemic, physical meetings were supposed to decrease as much as possible to avoid the virus to spread. One solution was to digitize as many meetings as possible. Transforming meetings from physical to digital is not without flaws, especially not when it comes to meetings with citizens needing care. Therefore, the purpose of this study was to explore the transition toward increased use of digital home visits in social care and home health care in a Swedish municipality. Results: A web survey was sent out to understand which meetings could be transformed into... (More)
Background: Physical meetings are favoured in social care and home health service in Sweden, both when it comes to internal meetings or home visits at citizens residence. During the pandemic, physical meetings were supposed to decrease as much as possible to avoid the virus to spread. One solution was to digitize as many meetings as possible. Transforming meetings from physical to digital is not without flaws, especially not when it comes to meetings with citizens needing care. Therefore, the purpose of this study was to explore the transition toward increased use of digital home visits in social care and home health care in a Swedish municipality. Results: A web survey was sent out to understand which meetings could be transformed into digital meetings and related challenges. The web-survey was sent to co-workers in home health care and social care in a middle-seized municipality in Sweden and included questions with predetermined and open-ended answers. The results showed that not all meetings could be transformed, like meetings with citizens with hearing or cognitive impairments. Challenges related to the transformation were instability in technical equipment, the professions’ and citizens’ knowledge of handling technical equipment, and access to technical equipment support. Conclusions: Despite the challenges did the co-workers digitize meetings whenever possible, adding operational and problem-solving attitude to the transformation. Due to this study’s limitation, like respondents from one municipality and the pandemic’s length, we intend to investigate further and understand the development of the transformation and how knowledge in the area increases. (Less)
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author
; and
publishing date
type
Contribution to journal
publication status
published
subject
in
Global Health: the International Conference on Global Health Challenges
volume
2021
pages
1 - 7
publisher
ThinkMind
conference name
The Tenth International Conference on Global Health Challenges, Barcelona, Spain, October 03-07, 2021
conference dates
2021-10-03 - 2021-10-07
ISSN
2308-4553
language
English
LU publication?
no
id
206a08bd-6a0a-45a3-b33c-90d505b1cbb5
alternative location
https://www.thinkmind.org/index.php?view=article&articleid=global_health_2021_1_10_70023
date added to LUP
2022-02-03 14:07:47
date last changed
2022-02-04 12:53:58
@misc{206a08bd-6a0a-45a3-b33c-90d505b1cbb5,
  abstract     = {{Background: Physical meetings are favoured in social care and home health service in Sweden, both when it comes to internal meetings or home visits at citizens residence. During the pandemic, physical meetings were supposed to decrease as much as possible to avoid the virus to spread. One solution was to digitize as many meetings as possible. Transforming meetings from physical to digital is not without flaws, especially not when it comes to meetings with citizens needing care. Therefore, the purpose of this study was to explore the transition toward increased use of digital home visits in social care and home health care in a Swedish municipality. Results: A web survey was sent out to understand which meetings could be transformed into digital meetings and related challenges. The web-survey was sent to co-workers in home health care and social care in a middle-seized municipality in Sweden and included questions with predetermined and open-ended answers. The results showed that not all meetings could be transformed, like meetings with citizens with hearing or cognitive impairments. Challenges related to the transformation were instability in technical equipment, the professions’ and citizens’ knowledge of handling technical equipment, and access to technical equipment support. Conclusions: Despite the challenges did the co-workers digitize meetings whenever possible, adding operational and problem-solving attitude to the transformation. Due to this study’s limitation, like respondents from one municipality and the pandemic’s length, we intend to investigate further and understand the development of the transformation and how knowledge in the area increases.}},
  author       = {{Ahlin, Karin and Zingmark, Magnus and Persson Slumpi, Thomas}},
  issn         = {{2308-4553}},
  language     = {{eng}},
  month        = {{10}},
  note         = {{Conference Abstract}},
  pages        = {{1--7}},
  publisher    = {{ThinkMind}},
  series       = {{Global Health: the International Conference on Global Health Challenges}},
  title        = {{A Transition towards Digital Home Visits in Social Care and Home Health Care during the Corona Pandemic}},
  url          = {{https://www.thinkmind.org/index.php?view=article&articleid=global_health_2021_1_10_70023}},
  volume       = {{2021}},
  year         = {{2021}},
}