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Views on patient safety by operations managers in somatic hospital care: a qualitative analysis

Karlsson, Gunilla; Hedman, Karl LU and Fridlund, Bengt (2011) In Open Journal of Nursing 1(3). p.33-42
Abstract
Healthcare outcome is to achieve optimal health for

each patient. It is a well-known phenomenon that

patients suffer from care injuries. Operations managers

have difficulties in seeing that the relationship

between safety culture, values and attitudes affects

the medical care to the detriment of the patient. The

aim was to describe the views on patient safety by

operations managers and the establishment of patient

safety and safety culture in somatic hospital care.

Four open questions were answered by 29 operations

managers in somatic hospital care. Data analysis was

carried out by deductive qualitative content analysis.

Operations... (More)
Healthcare outcome is to achieve optimal health for

each patient. It is a well-known phenomenon that

patients suffer from care injuries. Operations managers

have difficulties in seeing that the relationship

between safety culture, values and attitudes affects

the medical care to the detriment of the patient. The

aim was to describe the views on patient safety by

operations managers and the establishment of patient

safety and safety culture in somatic hospital care.

Four open questions were answered by 29 operations

managers in somatic hospital care. Data analysis was

carried out by deductive qualitative content analysis.

Operations managers found production to be the

most important goal, and patient safety was linked to

this basic mission. Safety work meant to achieve optimal

health outcomes for each patient in a continuous

development of operations. This was accomplished

by pursuing a high level of competence

among employees, having a functioning report system

and preventing medical errors. Safety culture

was mentioned to a smaller extent. The primary target

of patient safety work by the operations managers

was improving care quality which resulted in fewer

complications and shorter care time. A change in

emphasis to primary safety work is necessary. To accomplish

this increased knowledge of communication,

teamwork and clinical decision making are required. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
evaluation, healthcare improvement, professional healthcare, qualitative content analysis, patient safety, safety culture, sociologi, sociology
in
Open Journal of Nursing
volume
1
issue
3
pages
33 - 42
publisher
Scientific Research
ISSN
2162-5336
language
English
LU publication?
yes
id
420ed898-6ad6-4aa1-b799-c2a231fb4dfa (old id 2374904)
alternative location
http://www.scirp.org/journal/OJN/
date added to LUP
2012-03-30 11:18:14
date last changed
2016-04-16 05:57:55
@article{420ed898-6ad6-4aa1-b799-c2a231fb4dfa,
  abstract     = {Healthcare outcome is to achieve optimal health for<br/><br>
each patient. It is a well-known phenomenon that<br/><br>
patients suffer from care injuries. Operations managers<br/><br>
have difficulties in seeing that the relationship<br/><br>
between safety culture, values and attitudes affects<br/><br>
the medical care to the detriment of the patient. The<br/><br>
aim was to describe the views on patient safety by<br/><br>
operations managers and the establishment of patient<br/><br>
safety and safety culture in somatic hospital care.<br/><br>
Four open questions were answered by 29 operations<br/><br>
managers in somatic hospital care. Data analysis was<br/><br>
carried out by deductive qualitative content analysis.<br/><br>
Operations managers found production to be the<br/><br>
most important goal, and patient safety was linked to<br/><br>
this basic mission. Safety work meant to achieve optimal<br/><br>
health outcomes for each patient in a continuous<br/><br>
development of operations. This was accomplished<br/><br>
by pursuing a high level of competence<br/><br>
among employees, having a functioning report system<br/><br>
and preventing medical errors. Safety culture<br/><br>
was mentioned to a smaller extent. The primary target<br/><br>
of patient safety work by the operations managers<br/><br>
was improving care quality which resulted in fewer<br/><br>
complications and shorter care time. A change in<br/><br>
emphasis to primary safety work is necessary. To accomplish<br/><br>
this increased knowledge of communication,<br/><br>
teamwork and clinical decision making are required.},
  author       = {Karlsson, Gunilla and Hedman, Karl and Fridlund, Bengt},
  issn         = {2162-5336},
  keyword      = {evaluation,healthcare improvement,professional healthcare,qualitative content analysis,patient safety,safety culture,sociologi,sociology},
  language     = {eng},
  number       = {3},
  pages        = {33--42},
  publisher    = {Scientific Research},
  series       = {Open Journal of Nursing},
  title        = {Views on patient safety by operations managers in somatic hospital care: a qualitative analysis},
  volume       = {1},
  year         = {2011},
}