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Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Chatzipetrou, Panagiota; Angelis, Lefteris; Barney, Sebastian and Wohlin, Claes LU (2011) 37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011 In [Host publication title missing] p.435-442
Abstract
The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the... (More)
The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
[Host publication title missing]
pages
435 - 442
publisher
IEEE--Institute of Electrical and Electronics Engineers Inc.
conference name
37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011
external identifiers
  • scopus:82955178144
ISBN
978-1-4577-1027-8
DOI
10.1109/SEAA.2011.67
project
EASE
language
English
LU publication?
yes
id
db2ddab2-a977-4a0c-aff0-524877bc7ea5 (old id 2438331)
date added to LUP
2012-04-10 14:36:29
date last changed
2017-09-10 04:57:54
@inproceedings{db2ddab2-a977-4a0c-aff0-524877bc7ea5,
  abstract     = {The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.},
  author       = {Chatzipetrou, Panagiota and Angelis, Lefteris and Barney, Sebastian and Wohlin, Claes},
  booktitle    = {[Host publication title missing]},
  isbn         = {978-1-4577-1027-8},
  language     = {eng},
  pages        = {435--442},
  publisher    = {IEEE--Institute of Electrical and Electronics Engineers Inc.},
  title        = {Software Product Quality in Global Software Development: Finding Groups with Aligned Goals},
  url          = {http://dx.doi.org/10.1109/SEAA.2011.67},
  year         = {2011},
}