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Evaluation of a Maturity Model for IT Dependability in Emergency Management

Weyns, Kim LU and Höst, Martin LU (2012) In International Journal of Information Systems for Crisis Response and Management 4(1). p.47-63
Abstract
The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess

and improve their IT dependability management processes. The framework focuses on the coordination of IT

management and safety management within an organisation. In this paper, an evaluation plan for the maturity

model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,

two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that

the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths

and weaknesses of the organisation in the field... (More)
The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess

and improve their IT dependability management processes. The framework focuses on the coordination of IT

management and safety management within an organisation. In this paper, an evaluation plan for the maturity

model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,

two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that

the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths

and weaknesses of the organisation in the field of IT dependability management. Therefore, this study provides

a strong argument for a further evaluation based on the developed evaluation plan. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Dependability, Emergency Management, Evaluation, Healthcare, IT Management, Maturity Model, Process Improvement
in
International Journal of Information Systems for Crisis Response and Management
volume
4
issue
1
pages
47 - 63
publisher
IGI Global
ISSN
1937-9390
DOI
10.4018/jiscrm.2012010104
project
FRIVA
language
English
LU publication?
yes
id
27886497-d0bc-4f2e-bae8-f719167fc71d (old id 2536781)
date added to LUP
2012-05-09 14:38:13
date last changed
2016-04-15 14:07:18
@article{27886497-d0bc-4f2e-bae8-f719167fc71d,
  abstract     = {The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess<br/><br>
and improve their IT dependability management processes. The framework focuses on the coordination of IT<br/><br>
management and safety management within an organisation. In this paper, an evaluation plan for the maturity<br/><br>
model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,<br/><br>
two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that<br/><br>
the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths<br/><br>
and weaknesses of the organisation in the field of IT dependability management. Therefore, this study provides<br/><br>
a strong argument for a further evaluation based on the developed evaluation plan.},
  author       = {Weyns, Kim and Höst, Martin},
  issn         = {1937-9390},
  keyword      = {Dependability,Emergency Management,Evaluation,Healthcare,IT Management,Maturity Model,Process Improvement},
  language     = {eng},
  number       = {1},
  pages        = {47--63},
  publisher    = {IGI Global},
  series       = {International Journal of Information Systems for Crisis Response and Management},
  title        = {Evaluation of a Maturity Model for IT Dependability in Emergency Management},
  url          = {http://dx.doi.org/10.4018/jiscrm.2012010104},
  volume       = {4},
  year         = {2012},
}