Evaluation of a Maturity Model for IT Dependability in Emergency Management
(2012) In International Journal of Information Systems for Crisis Response and Management 4(1). p.47-63- Abstract
- The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess
and improve their IT dependability management processes. The framework focuses on the coordination of IT
management and safety management within an organisation. In this paper, an evaluation plan for the maturity
model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,
two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that
the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths
and weaknesses of the organisation in the field... (More) - The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess
and improve their IT dependability management processes. The framework focuses on the coordination of IT
management and safety management within an organisation. In this paper, an evaluation plan for the maturity
model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,
two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that
the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths
and weaknesses of the organisation in the field of IT dependability management. Therefore, this study provides
a strong argument for a further evaluation based on the developed evaluation plan. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/2536781
- author
- Weyns, Kim LU and Höst, Martin LU
- organization
- publishing date
- 2012
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Dependability, Emergency Management, Evaluation, Healthcare, IT Management, Maturity Model, Process Improvement
- in
- International Journal of Information Systems for Crisis Response and Management
- volume
- 4
- issue
- 1
- pages
- 47 - 63
- publisher
- IGI Global
- ISSN
- 1937-9390
- DOI
- 10.4018/jiscrm.2012010104
- project
- FRIVA
- language
- English
- LU publication?
- yes
- id
- 27886497-d0bc-4f2e-bae8-f719167fc71d (old id 2536781)
- date added to LUP
- 2016-04-01 09:59:49
- date last changed
- 2021-04-29 09:43:54
@article{27886497-d0bc-4f2e-bae8-f719167fc71d, abstract = {{The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess<br/><br> and improve their IT dependability management processes. The framework focuses on the coordination of IT<br/><br> management and safety management within an organisation. In this paper, an evaluation plan for the maturity<br/><br> model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,<br/><br> two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that<br/><br> the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths<br/><br> and weaknesses of the organisation in the field of IT dependability management. Therefore, this study provides<br/><br> a strong argument for a further evaluation based on the developed evaluation plan.}}, author = {{Weyns, Kim and Höst, Martin}}, issn = {{1937-9390}}, keywords = {{Dependability; Emergency Management; Evaluation; Healthcare; IT Management; Maturity Model; Process Improvement}}, language = {{eng}}, number = {{1}}, pages = {{47--63}}, publisher = {{IGI Global}}, series = {{International Journal of Information Systems for Crisis Response and Management}}, title = {{Evaluation of a Maturity Model for IT Dependability in Emergency Management}}, url = {{http://dx.doi.org/10.4018/jiscrm.2012010104}}, doi = {{10.4018/jiscrm.2012010104}}, volume = {{4}}, year = {{2012}}, }