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Golfing with a murderer-Professional indifference and identity work in a Danish prison

Lemmergaard, Jeanette and Muhr, Sara Louise LU (2012) In Scandinavian Journal of Management 28(2). p.185-195
Abstract
Employees often use dis-identification strategies such as humor or cynicism to cope with emotional difficulties at work. In this paper, we show how dis-identification collapses among Danish correctional officers because of specific emotional contradictions arising from the 'dirty' aspects of their work. Correctional officers face the emotional dilemma of having to both get involved with the inmates to rehabilitate them and be suspicious of them to maintain security. At the same time, they have to deal with the stigma of their job and cannot easily vent their emotional experiences with outsiders. It therefore becomes difficult to uphold a positive and coherent sense of self. In order to maintain a dignified sense of self and a positive... (More)
Employees often use dis-identification strategies such as humor or cynicism to cope with emotional difficulties at work. In this paper, we show how dis-identification collapses among Danish correctional officers because of specific emotional contradictions arising from the 'dirty' aspects of their work. Correctional officers face the emotional dilemma of having to both get involved with the inmates to rehabilitate them and be suspicious of them to maintain security. At the same time, they have to deal with the stigma of their job and cannot easily vent their emotional experiences with outsiders. It therefore becomes difficult to uphold a positive and coherent sense of self. In order to maintain a dignified sense of self and a positive attitude towards work correctional officers construct a space of professional indifference. (C) 2011 Elsevier Ltd. All rights reserved. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Correctional officers, Dirty work, Dis-identification, Emotion labor, Identity work, Professional indifference
in
Scandinavian Journal of Management
volume
28
issue
2
pages
185 - 195
publisher
Elsevier
external identifiers
  • wos:000304851200008
  • scopus:84860838352
ISSN
0956-5221
DOI
10.1016/j.scaman.2011.10.001
language
English
LU publication?
yes
id
15a495a8-a2b8-4e32-a4d2-91fb4cf1bf45 (old id 2897012)
date added to LUP
2012-07-24 10:38:17
date last changed
2017-10-22 04:25:23
@article{15a495a8-a2b8-4e32-a4d2-91fb4cf1bf45,
  abstract     = {Employees often use dis-identification strategies such as humor or cynicism to cope with emotional difficulties at work. In this paper, we show how dis-identification collapses among Danish correctional officers because of specific emotional contradictions arising from the 'dirty' aspects of their work. Correctional officers face the emotional dilemma of having to both get involved with the inmates to rehabilitate them and be suspicious of them to maintain security. At the same time, they have to deal with the stigma of their job and cannot easily vent their emotional experiences with outsiders. It therefore becomes difficult to uphold a positive and coherent sense of self. In order to maintain a dignified sense of self and a positive attitude towards work correctional officers construct a space of professional indifference. (C) 2011 Elsevier Ltd. All rights reserved.},
  author       = {Lemmergaard, Jeanette and Muhr, Sara Louise},
  issn         = {0956-5221},
  keyword      = {Correctional officers,Dirty work,Dis-identification,Emotion labor,Identity work,Professional indifference},
  language     = {eng},
  number       = {2},
  pages        = {185--195},
  publisher    = {Elsevier},
  series       = {Scandinavian Journal of Management},
  title        = {Golfing with a murderer-Professional indifference and identity work in a Danish prison},
  url          = {http://dx.doi.org/10.1016/j.scaman.2011.10.001},
  volume       = {28},
  year         = {2012},
}