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Controlled experimentation in continuous experimentation : Knowledge and challenges

Auer, Florian ; Ros, Rasmus LU ; Kaltenbrunner, Lukas ; Runeson, Per LU orcid and Felderer, Michael (2021) In Information and Software Technology 134.
Abstract

Context: Continuous experimentation and A/B testing is an established industry practice that has been researched for more than 10 years. Our aim is to synthesize the conducted research. Objective: We wanted to find the core constituents of a framework for continuous experimentation and the solutions that are applied within the field. Finally, we were interested in the challenges and benefits reported of continuous experimentation. Methods: We applied forward snowballing on a known set of papers and identified a total of 128 relevant papers. Based on this set of papers we performed two qualitative narrative syntheses and a thematic synthesis to answer the research questions. Results: The framework constituents for continuous... (More)

Context: Continuous experimentation and A/B testing is an established industry practice that has been researched for more than 10 years. Our aim is to synthesize the conducted research. Objective: We wanted to find the core constituents of a framework for continuous experimentation and the solutions that are applied within the field. Finally, we were interested in the challenges and benefits reported of continuous experimentation. Methods: We applied forward snowballing on a known set of papers and identified a total of 128 relevant papers. Based on this set of papers we performed two qualitative narrative syntheses and a thematic synthesis to answer the research questions. Results: The framework constituents for continuous experimentation include experimentation processes as well as supportive technical and organizational infrastructure. The solutions found in the literature were synthesized to nine themes, e.g. experiment design, automated experiments, or metric specification. Concerning the challenges of continuous experimentation, the analysis identified cultural, organizational, business, technical, statistical, ethical, and domain-specific challenges. Further, the study concludes that the benefits of experimentation are mostly implicit in the studies. Conclusion: The research on continuous experimentation has yielded a large body of knowledge on experimentation. The synthesis of published research presented within include recommended infrastructure and experimentation process models, guidelines to mitigate the identified challenges, and what problems the various published solutions solve.

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author
; ; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
A/B testing, Continuous experimentation, Online controlled experiments, Systematic literature review
in
Information and Software Technology
volume
134
article number
106551
publisher
Elsevier
external identifiers
  • scopus:85101342705
ISSN
0950-5849
DOI
10.1016/j.infsof.2021.106551
project
WASP Software Engineering Cluster
Continuous Experimentation and Optimization
language
English
LU publication?
yes
id
2bd2b828-9ad0-4cb9-9dae-aec2a7ea7cce
date added to LUP
2021-03-08 11:28:22
date last changed
2024-05-02 04:26:26
@article{2bd2b828-9ad0-4cb9-9dae-aec2a7ea7cce,
  abstract     = {{<p>Context: Continuous experimentation and A/B testing is an established industry practice that has been researched for more than 10 years. Our aim is to synthesize the conducted research. Objective: We wanted to find the core constituents of a framework for continuous experimentation and the solutions that are applied within the field. Finally, we were interested in the challenges and benefits reported of continuous experimentation. Methods: We applied forward snowballing on a known set of papers and identified a total of 128 relevant papers. Based on this set of papers we performed two qualitative narrative syntheses and a thematic synthesis to answer the research questions. Results: The framework constituents for continuous experimentation include experimentation processes as well as supportive technical and organizational infrastructure. The solutions found in the literature were synthesized to nine themes, e.g. experiment design, automated experiments, or metric specification. Concerning the challenges of continuous experimentation, the analysis identified cultural, organizational, business, technical, statistical, ethical, and domain-specific challenges. Further, the study concludes that the benefits of experimentation are mostly implicit in the studies. Conclusion: The research on continuous experimentation has yielded a large body of knowledge on experimentation. The synthesis of published research presented within include recommended infrastructure and experimentation process models, guidelines to mitigate the identified challenges, and what problems the various published solutions solve.</p>}},
  author       = {{Auer, Florian and Ros, Rasmus and Kaltenbrunner, Lukas and Runeson, Per and Felderer, Michael}},
  issn         = {{0950-5849}},
  keywords     = {{A/B testing; Continuous experimentation; Online controlled experiments; Systematic literature review}},
  language     = {{eng}},
  publisher    = {{Elsevier}},
  series       = {{Information and Software Technology}},
  title        = {{Controlled experimentation in continuous experimentation : Knowledge and challenges}},
  url          = {{http://dx.doi.org/10.1016/j.infsof.2021.106551}},
  doi          = {{10.1016/j.infsof.2021.106551}},
  volume       = {{134}},
  year         = {{2021}},
}