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‘What are you taking away with you?’ Closing radio counselling encounters by reviewing progress

Thell, Nataliya LU and Peräkylä, Anssi (2018) In Discourse Studies
Abstract

Psychological radio counselling is a relatively recent development in psychological practice, where professionals provide psychological help via mass media communication. In the media context, a professional and a help-seeker face a number of communicative challenges, one of which is to close the encounter meaningfully with regard to its counselling and radio tasks. This study explicates how radio counselling encounters can be rounded off by summarising and reviewing the progress achieved in understanding the caller’s problem. At the end of the encounters, the radio psychologist invited callers to look back at the conversation and to formulate possible gains from it. On one hand, the radio psychologist encouraged callers’ reflection and... (More)

Psychological radio counselling is a relatively recent development in psychological practice, where professionals provide psychological help via mass media communication. In the media context, a professional and a help-seeker face a number of communicative challenges, one of which is to close the encounter meaningfully with regard to its counselling and radio tasks. This study explicates how radio counselling encounters can be rounded off by summarising and reviewing the progress achieved in understanding the caller’s problem. At the end of the encounters, the radio psychologist invited callers to look back at the conversation and to formulate possible gains from it. On one hand, the radio psychologist encouraged callers’ reflection and acknowledged the callers’ entitlement to pass judgement on the outcomes of the encounter. On the other hand, the radio psychologist checked and subsequently reviewed the caller’s understanding of his or her problem and its solutions. We discuss how the practice was used to round off the encounters in a distinct way with an orientation to their counselling and radio objectives.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
Conversation analysis, conversation closing, radio counselling, reviewing progress, talk-show therapy
in
Discourse Studies
publisher
SAGE Publications Inc.
external identifiers
  • scopus:85042138099
ISSN
1461-4456
DOI
10.1177/1461445618754420
language
English
LU publication?
yes
id
2beb0428-46ba-4c31-8d1b-c48be77015b1
date added to LUP
2018-03-07 08:09:36
date last changed
2018-05-29 10:28:48
@article{2beb0428-46ba-4c31-8d1b-c48be77015b1,
  abstract     = {<p>Psychological radio counselling is a relatively recent development in psychological practice, where professionals provide psychological help via mass media communication. In the media context, a professional and a help-seeker face a number of communicative challenges, one of which is to close the encounter meaningfully with regard to its counselling and radio tasks. This study explicates how radio counselling encounters can be rounded off by summarising and reviewing the progress achieved in understanding the caller’s problem. At the end of the encounters, the radio psychologist invited callers to look back at the conversation and to formulate possible gains from it. On one hand, the radio psychologist encouraged callers’ reflection and acknowledged the callers’ entitlement to pass judgement on the outcomes of the encounter. On the other hand, the radio psychologist checked and subsequently reviewed the caller’s understanding of his or her problem and its solutions. We discuss how the practice was used to round off the encounters in a distinct way with an orientation to their counselling and radio objectives.</p>},
  author       = {Thell, Nataliya and Peräkylä, Anssi},
  issn         = {1461-4456},
  keyword      = {Conversation analysis,conversation closing,radio counselling,reviewing progress,talk-show therapy},
  language     = {eng},
  month        = {02},
  publisher    = {SAGE Publications Inc.},
  series       = {Discourse Studies},
  title        = {‘What are you taking away with you?’ Closing radio counselling encounters by reviewing progress},
  url          = {http://dx.doi.org/10.1177/1461445618754420},
  year         = {2018},
}