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Nurse assistants' experience of an intervention focused on a palliative care approach for older people in residential care.

Beck, Ingela LU ; Törnquist, Agneta and Edberg, Anna-Karin LU (2012) In International journal of older people nursing
Abstract
Background:

Nurse assistants working in residential care facilities need support to ensure that they provide high-quality care for the residents and support for relatives, from admission to bereavement. Aim. The aim was to describe the nurse assistants' experience of how an intervention with a palliative care approach, had influenced them in their work in residential care for older people.



Participants:

Fourteen nurse assistants working in three different municipal residential care facilities.



Methods:

Data were collected by means of semi-structured individual interviews following an intervention consisting of study circles combined with workshops. The data were analysed... (More)
Background:

Nurse assistants working in residential care facilities need support to ensure that they provide high-quality care for the residents and support for relatives, from admission to bereavement. Aim. The aim was to describe the nurse assistants' experience of how an intervention with a palliative care approach, had influenced them in their work in residential care for older people.



Participants:

Fourteen nurse assistants working in three different municipal residential care facilities.



Methods:

Data were collected by means of semi-structured individual interviews following an intervention consisting of study circles combined with workshops. The data were analysed using content analysis.



Result:

The nurse assistants felt that, through the intervention, they had gained insight into their understanding of the importance of quality of care. This included an increased awareness of, and respect for, residents' and relatives' needs, and an increased understanding of the importance of the outcome of encounters with residents and their relatives. After the intervention, they also felt there was increased openness and understanding between colleagues. However, the nurse assistants also expressed frustration over obstacles to implementing a palliative care approach, such as lack of resources and supportive leadership.



Conclusion:

The nurse assistants felt that the intervention was positive and encouraged them to provide more person-centred care within the framework of a palliative care approach. Although the intervention was intended to involve and support the management, it was not sufficient. Nurse assistants described lack of resources and supportive leadership. There is, therefore, a need to place greater emphasis on leadership and their support of nurse assistants so that they can provide high-quality care. Implications for practice. To support nurse assistants in the provision of care, clear leadership and opportunities to discuss and reflect on issues associated with care, including systematic improvement work in practice, appear to be essential to ensure high-quality care. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
International journal of older people nursing
publisher
Wiley-Blackwell
external identifiers
  • pmid:22928728
  • scopus:84901405235
ISSN
1748-3743
DOI
10.1111/j.1748-3743.2012.00343.x
language
English
LU publication?
yes
id
0eadcb74-3c56-43b5-a5fd-a029ed01119f (old id 3047072)
alternative location
http://www.ncbi.nlm.nih.gov/pubmed/22928728?dopt=Abstract
date added to LUP
2012-09-05 21:53:51
date last changed
2017-01-01 07:29:49
@article{0eadcb74-3c56-43b5-a5fd-a029ed01119f,
  abstract     = {Background:<br/><br>
Nurse assistants working in residential care facilities need support to ensure that they provide high-quality care for the residents and support for relatives, from admission to bereavement. Aim. The aim was to describe the nurse assistants' experience of how an intervention with a palliative care approach, had influenced them in their work in residential care for older people. <br/><br>
<br/><br>
Participants:<br/><br>
Fourteen nurse assistants working in three different municipal residential care facilities. <br/><br>
<br/><br>
Methods:<br/><br>
Data were collected by means of semi-structured individual interviews following an intervention consisting of study circles combined with workshops. The data were analysed using content analysis. <br/><br>
<br/><br>
Result:<br/><br>
The nurse assistants felt that, through the intervention, they had gained insight into their understanding of the importance of quality of care. This included an increased awareness of, and respect for, residents' and relatives' needs, and an increased understanding of the importance of the outcome of encounters with residents and their relatives. After the intervention, they also felt there was increased openness and understanding between colleagues. However, the nurse assistants also expressed frustration over obstacles to implementing a palliative care approach, such as lack of resources and supportive leadership. <br/><br>
<br/><br>
Conclusion:<br/><br>
The nurse assistants felt that the intervention was positive and encouraged them to provide more person-centred care within the framework of a palliative care approach. Although the intervention was intended to involve and support the management, it was not sufficient. Nurse assistants described lack of resources and supportive leadership. There is, therefore, a need to place greater emphasis on leadership and their support of nurse assistants so that they can provide high-quality care. Implications for practice. To support nurse assistants in the provision of care, clear leadership and opportunities to discuss and reflect on issues associated with care, including systematic improvement work in practice, appear to be essential to ensure high-quality care.},
  author       = {Beck, Ingela and Törnquist, Agneta and Edberg, Anna-Karin},
  issn         = {1748-3743},
  language     = {eng},
  month        = {08},
  publisher    = {Wiley-Blackwell},
  series       = {International journal of older people nursing},
  title        = {Nurse assistants' experience of an intervention focused on a palliative care approach for older people in residential care.},
  url          = {http://dx.doi.org/10.1111/j.1748-3743.2012.00343.x},
  year         = {2012},
}