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Valuing the social? The nature and controversies of measuring Social Return on Investment (SROI)

Arvidson, Malin LU ; Lyon, Fergus ; McKay, Steven and Moro, Dominico (2013) In Voluntary Sector Review 4(1). p.3-18
Abstract
The concept of ‘social return on investment’ (SROI) has come to play an important role in debates about how social enterprises and charities conceptualise, measure and communicate their achievements. In this paper we analyse the nature and role of SROI as used in the UK for impact assessment of such organisations. The paper offers insight into methodological and procedural aspects of the framework. Key issues explored include the quantification of benefits, the valuing of volunteering, and the ways in which judgment and discretion are exercised. There is a particular tension between the participatory element in the design of each SROI exercise, and its use for the purpose of competition. The paper concludes by proposing a research agenda... (More)
The concept of ‘social return on investment’ (SROI) has come to play an important role in debates about how social enterprises and charities conceptualise, measure and communicate their achievements. In this paper we analyse the nature and role of SROI as used in the UK for impact assessment of such organisations. The paper offers insight into methodological and procedural aspects of the framework. Key issues explored include the quantification of benefits, the valuing of volunteering, and the ways in which judgment and discretion are exercised. There is a particular tension between the participatory element in the design of each SROI exercise, and its use for the purpose of competition. The paper concludes by proposing a research agenda that includes an examination of the context in which discretion and judgment are applied and the use and usefulness of SROI in the new policy and funding environment in which third sector organizations currently find themselves. (Less)
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author
; ; and
publishing date
type
Contribution to journal
publication status
published
subject
in
Voluntary Sector Review
volume
4
issue
1
pages
3 - 18
publisher
Bristol University Press
ISSN
2040-8064
DOI
10.1332/204080513X661554
language
English
LU publication?
no
id
30d5ca63-3d3c-4e68-9183-6f8de2f3ebcf (old id 4429264)
date added to LUP
2016-04-01 10:43:34
date last changed
2020-02-26 12:38:06
@article{30d5ca63-3d3c-4e68-9183-6f8de2f3ebcf,
  abstract     = {{The concept of ‘social return on investment’ (SROI) has come to play an important role in debates about how social enterprises and charities conceptualise, measure and communicate their achievements. In this paper we analyse the nature and role of SROI as used in the UK for impact assessment of such organisations. The paper offers insight into methodological and procedural aspects of the framework. Key issues explored include the quantification of benefits, the valuing of volunteering, and the ways in which judgment and discretion are exercised. There is a particular tension between the participatory element in the design of each SROI exercise, and its use for the purpose of competition. The paper concludes by proposing a research agenda that includes an examination of the context in which discretion and judgment are applied and the use and usefulness of SROI in the new policy and funding environment in which third sector organizations currently find themselves.}},
  author       = {{Arvidson, Malin and Lyon, Fergus and McKay, Steven and Moro, Dominico}},
  issn         = {{2040-8064}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{3--18}},
  publisher    = {{Bristol University Press}},
  series       = {{Voluntary Sector Review}},
  title        = {{Valuing the social? The nature and controversies of measuring Social Return on Investment (SROI)}},
  url          = {{http://dx.doi.org/10.1332/204080513X661554}},
  doi          = {{10.1332/204080513X661554}},
  volume       = {{4}},
  year         = {{2013}},
}