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Audience Experiences and Emotional Economy

Hill, Annette LU (2015) p.277-292
Abstract
This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices... (More)
This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices for immersive experiences. However, a note of caution for media managers can be found in the over production of the tight interactivity and emotional hubs that are a feature of talent formats. Contemporary audiences are aware of the commercialisation of feelings within media industries, and as such it is increasingly important that people can connect with content they can make their own, as shared moments, or collective experiences. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
audiences, reality television, emotional economy
host publication
Managing Media Firms and Industries : What's so special about media management? - What's so special about media management?
editor
Ferrell Lowe, Gregory and Brown, Charles
pages
15 pages
publisher
Springer
external identifiers
  • scopus:84955131440
ISBN
978-3-319-08514-2
project
Media Experiences
language
English
LU publication?
yes
additional info
Annette Hill is a Professor of Media and Communications at Lund University, Sweden, and Visiting Professor at the Communication and Media Research Institute, University of Westminster, UK. She is the author of seven books, the latest being Reality TV (Routledge 2015). Her research focuses on audiences, with interests in sociology of media, everyday life, genres and cultures of viewing, and media experiences.
id
32aadf05-997d-4ff9-ad45-723ab273bd6a
date added to LUP
2016-05-13 16:31:59
date last changed
2022-01-30 03:27:14
@inbook{32aadf05-997d-4ff9-ad45-723ab273bd6a,
  abstract     = {{This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices for immersive experiences. However, a note of caution for media managers can be found in the over production of the tight interactivity and emotional hubs that are a feature of talent formats. Contemporary audiences are aware of the commercialisation of feelings within media industries, and as such it is increasingly important that people can connect with content they can make their own, as shared moments, or collective experiences.}},
  author       = {{Hill, Annette}},
  booktitle    = {{Managing Media Firms and Industries : What's so special about media management?}},
  editor       = {{Ferrell Lowe, Gregory and Brown, Charles}},
  isbn         = {{978-3-319-08514-2}},
  keywords     = {{audiences, reality television, emotional economy}},
  language     = {{eng}},
  pages        = {{277--292}},
  publisher    = {{Springer}},
  title        = {{Audience Experiences and Emotional Economy}},
  year         = {{2015}},
}