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Audience Experiences and Emotional Economy

Hill, Annette LU (2015) In Managing Media Firms and Industries p.277-292
Abstract
This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices... (More)
This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices for immersive experiences. However, a note of caution for media managers can be found in the over production of the tight interactivity and emotional hubs that are a feature of talent formats. Contemporary audiences are aware of the commercialisation of feelings within media industries, and as such it is increasingly important that people can connect with content they can make their own, as shared moments, or collective experiences. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
audiences, reality television, emotional economy
in
Managing Media Firms and Industries
editor
Ferrell Lowe, Gregory; Brown, Charles; and
pages
15 pages
publisher
Springer
external identifiers
  • scopus:84955131440
ISBN
978-3-319-08514-2
language
English
LU publication?
yes
id
32aadf05-997d-4ff9-ad45-723ab273bd6a
date added to LUP
2016-05-13 16:31:59
date last changed
2017-01-01 08:25:52
@inbook{32aadf05-997d-4ff9-ad45-723ab273bd6a,
  abstract     = {This chapter explores trends in an emotional or experience economy as this relates to media management. The case of reality entertainment is used as an example of the tricky balancing act between the management and production of media content that has emotional resonance and audience engagement with such content. The research draws on quantitative and qualitative empirical audience data to illuminate the varying emotional and cultural values of reality entertainment talent formats within the context of the economic values of these formats. The research suggests a reality entertainment experience is an example of emotional co-work between producers, performers and audiences. This kind of interactive media signals evolving audience practices for immersive experiences. However, a note of caution for media managers can be found in the over production of the tight interactivity and emotional hubs that are a feature of talent formats. Contemporary audiences are aware of the commercialisation of feelings within media industries, and as such it is increasingly important that people can connect with content they can make their own, as shared moments, or collective experiences. },
  author       = {Hill, Annette},
  editor       = {Ferrell Lowe, Gregory and Brown, Charles},
  isbn         = {978-3-319-08514-2},
  keyword      = {audiences, reality television, emotional economy},
  language     = {eng},
  pages        = {277--292},
  publisher    = {Springer},
  series       = {Managing Media Firms and Industries},
  title        = {Audience Experiences and Emotional Economy},
  year         = {2015},
}