Advanced

Management Control of a Meal Experience: comments on the Five Aspects Meal Model

Jönsson, Peter W LU and Knutsson, Hans LU (2009) In Journal of Foodservice 20(4). p.181-188
Abstract
The Five Aspects Meal Model (FAMM) is a structured approach towards explaining what makes up an entire meal experience. One aspect in particular, the management control system, has a clear potential of being developed to increase the practical impact of the model. Scholars suggest that the management control system aspect works backstage, where matters of computer work, handling statistics, marketing, work organization and dealing with labour law constitute the essence of management control. Management control, however, is widely treated in other fields of research predominantly as a means for influencing behaviour and implementing strategy. The paper discusses the concept of management control and suggests an extended view on the... (More)
The Five Aspects Meal Model (FAMM) is a structured approach towards explaining what makes up an entire meal experience. One aspect in particular, the management control system, has a clear potential of being developed to increase the practical impact of the model. Scholars suggest that the management control system aspect works backstage, where matters of computer work, handling statistics, marketing, work organization and dealing with labour law constitute the essence of management control. Management control, however, is widely treated in other fields of research predominantly as a means for influencing behaviour and implementing strategy. The paper discusses the concept of management control and suggests an extended view on the management control system aspect of the FAMM. The upshot is that the management control system aspect could be viewed as a means to influence all the other four aspects through behavioural control of decision-making. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
catering/foodservice, contextual variables when eating out, foodservice systems and development, foodservice training, management information systems
in
Journal of Foodservice
volume
20
issue
4
pages
181 - 188
publisher
Wiley-Blackwell
ISSN
1748-0140
DOI
10.1111/j.1748-0159.2009.00142.x.
language
English
LU publication?
yes
id
20787126-4d19-45c9-9677-bfa6a2f40d98 (old id 3412369)
alternative location
http://ehis.ebscohost.com/eds/pdfviewer/pdfviewer?vid=3&sid=5d858391-e048-4bc0-90e9-c5ff80d2c686%40sessionmgr13&hid=22
date added to LUP
2013-02-04 10:33:56
date last changed
2016-04-15 19:12:45
@article{20787126-4d19-45c9-9677-bfa6a2f40d98,
  abstract     = {The Five Aspects Meal Model (FAMM) is a structured approach towards explaining what makes up an entire meal experience. One aspect in particular, the management control system, has a clear potential of being developed to increase the practical impact of the model. Scholars suggest that the management control system aspect works backstage, where matters of computer work, handling statistics, marketing, work organization and dealing with labour law constitute the essence of management control. Management control, however, is widely treated in other fields of research predominantly as a means for influencing behaviour and implementing strategy. The paper discusses the concept of management control and suggests an extended view on the management control system aspect of the FAMM. The upshot is that the management control system aspect could be viewed as a means to influence all the other four aspects through behavioural control of decision-making.},
  author       = {Jönsson, Peter W and Knutsson, Hans},
  issn         = {1748-0140},
  keyword      = {catering/foodservice,contextual variables when eating out,foodservice systems and development,foodservice training,management information systems},
  language     = {eng},
  number       = {4},
  pages        = {181--188},
  publisher    = {Wiley-Blackwell},
  series       = {Journal of Foodservice},
  title        = {Management Control of a Meal Experience: comments on the Five Aspects Meal Model},
  url          = {http://dx.doi.org/10.1111/j.1748-0159.2009.00142.x.},
  volume       = {20},
  year         = {2009},
}