Explaining automated decision-making : a multinational study of the GDPR right to meaningful information
(2022) In Geneva papers on risk and insurance. Issues and practice 47. p.669-697- Abstract
- The General Data Protection Regulation (GDPR) establishes a right for individuals to get access to information about automated decision-making based on their personal data. However, the application of this right comes with caveats. This paper investigates how European insurance companies have navigated these obstacles. By recruiting volunteering insurance customers, requests for information about how insurance premiums are set were sent to 26 insurance companies in Denmark, Finland, The Netherlands, Poland and Sweden. Findings illustrate the practice of responding to GDPR information requests and the paper identifies possible explanations for shortcomings and omissions in the responses. The paper also adds to existing research by showing... (More)
- The General Data Protection Regulation (GDPR) establishes a right for individuals to get access to information about automated decision-making based on their personal data. However, the application of this right comes with caveats. This paper investigates how European insurance companies have navigated these obstacles. By recruiting volunteering insurance customers, requests for information about how insurance premiums are set were sent to 26 insurance companies in Denmark, Finland, The Netherlands, Poland and Sweden. Findings illustrate the practice of responding to GDPR information requests and the paper identifies possible explanations for shortcomings and omissions in the responses. The paper also adds to existing research by showing how the wordings in the different language versions of the GDPR could lead to different interpretations. Finally, the paper discusses what can reasonably be expected from explanations in consumer oriented information. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3d9c0727-0903-4aeb-a449-6d44768ea409
- author
- Dexe, Jacob ; Franke, Ulrik ; Söderlund, Kasia LU ; Niels, van Berkel ; Hagensby Jensen, Rikke ; Lepinkäinen, Nea and Vaiste, Juho
- organization
- publishing date
- 2022-05-03
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Geneva papers on risk and insurance. Issues and practice
- volume
- 47
- pages
- 669 - 697
- publisher
- Palgrave Macmillan
- external identifiers
-
- scopus:85129328785
- ISSN
- 1018-5895
- DOI
- 10.1057/s41288-022-00271-9
- language
- English
- LU publication?
- yes
- id
- 3d9c0727-0903-4aeb-a449-6d44768ea409
- date added to LUP
- 2022-06-21 10:35:07
- date last changed
- 2024-09-23 11:37:33
@article{3d9c0727-0903-4aeb-a449-6d44768ea409, abstract = {{The General Data Protection Regulation (GDPR) establishes a right for individuals to get access to information about automated decision-making based on their personal data. However, the application of this right comes with caveats. This paper investigates how European insurance companies have navigated these obstacles. By recruiting volunteering insurance customers, requests for information about how insurance premiums are set were sent to 26 insurance companies in Denmark, Finland, The Netherlands, Poland and Sweden. Findings illustrate the practice of responding to GDPR information requests and the paper identifies possible explanations for shortcomings and omissions in the responses. The paper also adds to existing research by showing how the wordings in the different language versions of the GDPR could lead to different interpretations. Finally, the paper discusses what can reasonably be expected from explanations in consumer oriented information.}}, author = {{Dexe, Jacob and Franke, Ulrik and Söderlund, Kasia and Niels, van Berkel and Hagensby Jensen, Rikke and Lepinkäinen, Nea and Vaiste, Juho}}, issn = {{1018-5895}}, language = {{eng}}, month = {{05}}, pages = {{669--697}}, publisher = {{Palgrave Macmillan}}, series = {{Geneva papers on risk and insurance. Issues and practice}}, title = {{Explaining automated decision-making : a multinational study of the GDPR right to meaningful information}}, url = {{http://dx.doi.org/10.1057/s41288-022-00271-9}}, doi = {{10.1057/s41288-022-00271-9}}, volume = {{47}}, year = {{2022}}, }