Views on patient safety by operations managers in somatic hospital care: a qualitative analysis
(2011) In Open Journal of Nursing 1(3). p.33-42- Abstract
- Healthcare outcome is to achieve optimal health for
each patient. It is a well-known phenomenon that
patients suffer from care injuries. Operations managers
have difficulties in seeing that the relationship
between safety culture, values and attitudes affects
the medical care to the detriment of the patient. The
aim was to describe the views on patient safety by
operations managers and the establishment of patient
safety and safety culture in somatic hospital care.
Four open questions were answered by 29 operations
managers in somatic hospital care. Data analysis was
carried out by deductive qualitative content analysis.
Operations... (More) - Healthcare outcome is to achieve optimal health for
each patient. It is a well-known phenomenon that
patients suffer from care injuries. Operations managers
have difficulties in seeing that the relationship
between safety culture, values and attitudes affects
the medical care to the detriment of the patient. The
aim was to describe the views on patient safety by
operations managers and the establishment of patient
safety and safety culture in somatic hospital care.
Four open questions were answered by 29 operations
managers in somatic hospital care. Data analysis was
carried out by deductive qualitative content analysis.
Operations managers found production to be the
most important goal, and patient safety was linked to
this basic mission. Safety work meant to achieve optimal
health outcomes for each patient in a continuous
development of operations. This was accomplished
by pursuing a high level of competence
among employees, having a functioning report system
and preventing medical errors. Safety culture
was mentioned to a smaller extent. The primary target
of patient safety work by the operations managers
was improving care quality which resulted in fewer
complications and shorter care time. A change in
emphasis to primary safety work is necessary. To accomplish
this increased knowledge of communication,
teamwork and clinical decision making are required. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/2374904
- author
- Karlsson, Gunilla ; Hedman, Karl LU and Fridlund, Bengt
- organization
- publishing date
- 2011
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- evaluation, healthcare improvement, professional healthcare, qualitative content analysis, patient safety, safety culture, sociologi, sociology
- in
- Open Journal of Nursing
- volume
- 1
- issue
- 3
- pages
- 33 - 42
- publisher
- Scientific Research Publishing (SCIRP)
- ISSN
- 2162-5336
- language
- English
- LU publication?
- yes
- id
- 420ed898-6ad6-4aa1-b799-c2a231fb4dfa (old id 2374904)
- alternative location
- http://www.scirp.org/journal/OJN/
- date added to LUP
- 2016-04-04 08:34:19
- date last changed
- 2018-11-21 20:49:36
@article{420ed898-6ad6-4aa1-b799-c2a231fb4dfa,
abstract = {{Healthcare outcome is to achieve optimal health for<br/><br>
each patient. It is a well-known phenomenon that<br/><br>
patients suffer from care injuries. Operations managers<br/><br>
have difficulties in seeing that the relationship<br/><br>
between safety culture, values and attitudes affects<br/><br>
the medical care to the detriment of the patient. The<br/><br>
aim was to describe the views on patient safety by<br/><br>
operations managers and the establishment of patient<br/><br>
safety and safety culture in somatic hospital care.<br/><br>
Four open questions were answered by 29 operations<br/><br>
managers in somatic hospital care. Data analysis was<br/><br>
carried out by deductive qualitative content analysis.<br/><br>
Operations managers found production to be the<br/><br>
most important goal, and patient safety was linked to<br/><br>
this basic mission. Safety work meant to achieve optimal<br/><br>
health outcomes for each patient in a continuous<br/><br>
development of operations. This was accomplished<br/><br>
by pursuing a high level of competence<br/><br>
among employees, having a functioning report system<br/><br>
and preventing medical errors. Safety culture<br/><br>
was mentioned to a smaller extent. The primary target<br/><br>
of patient safety work by the operations managers<br/><br>
was improving care quality which resulted in fewer<br/><br>
complications and shorter care time. A change in<br/><br>
emphasis to primary safety work is necessary. To accomplish<br/><br>
this increased knowledge of communication,<br/><br>
teamwork and clinical decision making are required.}},
author = {{Karlsson, Gunilla and Hedman, Karl and Fridlund, Bengt}},
issn = {{2162-5336}},
keywords = {{evaluation; healthcare improvement; professional healthcare; qualitative content analysis; patient safety; safety culture; sociologi; sociology}},
language = {{eng}},
number = {{3}},
pages = {{33--42}},
publisher = {{Scientific Research Publishing (SCIRP)}},
series = {{Open Journal of Nursing}},
title = {{Views on patient safety by operations managers in somatic hospital care: a qualitative analysis}},
url = {{http://www.scirp.org/journal/OJN/}},
volume = {{1}},
year = {{2011}},
}