Challenges of measuring quality in emergency response
(2017) 26th European Safety and Reliability Conference, ESREL 2016 p.78-78- Abstract
This paper describes the challenges concerning measuring quality within the field of emergency response, and discusses specific examples within fire response. Using quality as a standard of measurement to evaluate response efforts of trained personnel at emergency events can lead to increased effectiveness in the response phase of an emergency event; thereby saving additional lives, property, and resources. The adoption of means of measuring quality can be utilized by multiple professions under the broader field of emergency response services. In this paper, quality is discussed in terms of how it can be defined, measured, perceived, and used to benefit emergency responders and the citizens they strive to protect.
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/4378d8fd-96ed-40ec-ac49-430ccfd0429b
- author
- Lynette, J. E. LU
- organization
- publishing date
- 2017
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- Risk, Reliability and Safety: Innovating Theory and Practice - Proceedings of the 26th European Safety and Reliability Conference, ESREL 2016
- pages
- 1 pages
- publisher
- CRC Press/Balkema
- conference name
- 26th European Safety and Reliability Conference, ESREL 2016
- conference location
- Glasgow, United Kingdom
- conference dates
- 2016-09-25 - 2016-09-29
- external identifiers
-
- scopus:85016194268
- ISBN
- 9781138029972
- language
- English
- LU publication?
- yes
- id
- 4378d8fd-96ed-40ec-ac49-430ccfd0429b
- date added to LUP
- 2017-04-06 10:58:03
- date last changed
- 2022-02-14 18:31:38
@inproceedings{4378d8fd-96ed-40ec-ac49-430ccfd0429b, abstract = {{<p>This paper describes the challenges concerning measuring quality within the field of emergency response, and discusses specific examples within fire response. Using quality as a standard of measurement to evaluate response efforts of trained personnel at emergency events can lead to increased effectiveness in the response phase of an emergency event; thereby saving additional lives, property, and resources. The adoption of means of measuring quality can be utilized by multiple professions under the broader field of emergency response services. In this paper, quality is discussed in terms of how it can be defined, measured, perceived, and used to benefit emergency responders and the citizens they strive to protect.</p>}}, author = {{Lynette, J. E.}}, booktitle = {{Risk, Reliability and Safety: Innovating Theory and Practice - Proceedings of the 26th European Safety and Reliability Conference, ESREL 2016}}, isbn = {{9781138029972}}, language = {{eng}}, pages = {{78--78}}, publisher = {{CRC Press/Balkema}}, title = {{Challenges of measuring quality in emergency response}}, year = {{2017}}, }