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Challenges of measuring quality in emergency response

Lynette, J. E. LU (2017) 26th European Safety and Reliability Conference, ESREL 2016 In Risk, Reliability and Safety: Innovating Theory and Practice - Proceedings of the 26th European Safety and Reliability Conference, ESREL 2016 p.78-78
Abstract

This paper describes the challenges concerning measuring quality within the field of emergency response, and discusses specific examples within fire response. Using quality as a standard of measurement to evaluate response efforts of trained personnel at emergency events can lead to increased effectiveness in the response phase of an emergency event; thereby saving additional lives, property, and resources. The adoption of means of measuring quality can be utilized by multiple professions under the broader field of emergency response services. In this paper, quality is discussed in terms of how it can be defined, measured, perceived, and used to benefit emergency responders and the citizens they strive to protect.

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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
Risk, Reliability and Safety: Innovating Theory and Practice - Proceedings of the 26th European Safety and Reliability Conference, ESREL 2016
pages
1 pages
publisher
CRC Press/Balkema
conference name
26th European Safety and Reliability Conference, ESREL 2016
external identifiers
  • scopus:85016194268
ISBN
9781138029972
language
English
LU publication?
yes
id
4378d8fd-96ed-40ec-ac49-430ccfd0429b
date added to LUP
2017-04-06 10:58:03
date last changed
2018-01-07 11:58:11
@inproceedings{4378d8fd-96ed-40ec-ac49-430ccfd0429b,
  abstract     = {<p>This paper describes the challenges concerning measuring quality within the field of emergency response, and discusses specific examples within fire response. Using quality as a standard of measurement to evaluate response efforts of trained personnel at emergency events can lead to increased effectiveness in the response phase of an emergency event; thereby saving additional lives, property, and resources. The adoption of means of measuring quality can be utilized by multiple professions under the broader field of emergency response services. In this paper, quality is discussed in terms of how it can be defined, measured, perceived, and used to benefit emergency responders and the citizens they strive to protect.</p>},
  author       = {Lynette, J. E.},
  booktitle    = {Risk, Reliability and Safety: Innovating Theory and Practice - Proceedings of the 26th European Safety and Reliability Conference, ESREL 2016},
  isbn         = {9781138029972},
  language     = {eng},
  pages        = {78--78},
  publisher    = {CRC Press/Balkema},
  title        = {Challenges of measuring quality in emergency response},
  year         = {2017},
}