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Family Perceptions of Virtual Family-Centered Rounds in a Quaternary Cardiac Intensive Care Unit

Ramirez, Paolo ; Mueller, Ariel ; Shelton, Ken ; Dudzinski, David M ; Colbert, Annie ; Jacobsen, Juliet LU ; Greenwald, Jeffrey L and Ludmir, Jonathan (2024) In Journal of Intensive Care Medicine 39(5). p.499-504
Abstract

Background: Family-centered rounds (FCR) reduce the risk of psychological comorbidities of family members and improve the quality of communication between providers and families. Materials and methods: We conducted a pilot quality improvement study analyzing family perceptions of virtual FCR. Family members of previously admitted cardiac ICU patients who participated in at least one session of virtual FCR between April 2020 and June 2021 at Massachusetts General Hospital were surveyed post-ICU discharge. Results: During the study, 82 family members enrolled and participated in virtual FCR with 29 completing the post-admission telephone survey. Many cardiac ICU patients were male (n = 53), and a majority were discharged home (43%) with... (More)

Background: Family-centered rounds (FCR) reduce the risk of psychological comorbidities of family members and improve the quality of communication between providers and families. Materials and methods: We conducted a pilot quality improvement study analyzing family perceptions of virtual FCR. Family members of previously admitted cardiac ICU patients who participated in at least one session of virtual FCR between April 2020 and June 2021 at Massachusetts General Hospital were surveyed post-ICU discharge. Results: During the study, 82 family members enrolled and participated in virtual FCR with 29 completing the post-admission telephone survey. Many cardiac ICU patients were male (n = 53), and a majority were discharged home (43%) with the patient's wives being the most common respondents to the questionnaire (n = 18). Across all questions in the survey, more than 75% of the respondents perceived the highest level of care in trust, communication, relationship, and compassion with their provider. Participants perceived the highest level of care in trust (96%), explanation (88%), as well as care and understanding (89%). Conclusions: Family members of cardiac ICU patients positively rated the quality of communication and perceived a high level of trust and communication between their providers on the virtual format.

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author
; ; ; ; ; ; and
publishing date
type
Contribution to journal
publication status
published
keywords
Humans, Male, Female, Intensive Care Units, Family/psychology, Communication, Teaching Rounds, Professional-Family Relations
in
Journal of Intensive Care Medicine
volume
39
issue
5
pages
499 - 504
publisher
SAGE Publications
external identifiers
  • pmid:38374623
  • scopus:85186255920
ISSN
0885-0666
DOI
10.1177/08850666241233495
language
English
LU publication?
no
id
49bffcdb-7584-40ab-915f-0e62b5984476
date added to LUP
2024-12-13 17:09:39
date last changed
2025-07-12 20:55:44
@article{49bffcdb-7584-40ab-915f-0e62b5984476,
  abstract     = {{<p>Background: Family-centered rounds (FCR) reduce the risk of psychological comorbidities of family members and improve the quality of communication between providers and families. Materials and methods: We conducted a pilot quality improvement study analyzing family perceptions of virtual FCR. Family members of previously admitted cardiac ICU patients who participated in at least one session of virtual FCR between April 2020 and June 2021 at Massachusetts General Hospital were surveyed post-ICU discharge. Results: During the study, 82 family members enrolled and participated in virtual FCR with 29 completing the post-admission telephone survey. Many cardiac ICU patients were male (n = 53), and a majority were discharged home (43%) with the patient's wives being the most common respondents to the questionnaire (n = 18). Across all questions in the survey, more than 75% of the respondents perceived the highest level of care in trust, communication, relationship, and compassion with their provider. Participants perceived the highest level of care in trust (96%), explanation (88%), as well as care and understanding (89%). Conclusions: Family members of cardiac ICU patients positively rated the quality of communication and perceived a high level of trust and communication between their providers on the virtual format.</p>}},
  author       = {{Ramirez, Paolo and Mueller, Ariel and Shelton, Ken and Dudzinski, David M and Colbert, Annie and Jacobsen, Juliet and Greenwald, Jeffrey L and Ludmir, Jonathan}},
  issn         = {{0885-0666}},
  keywords     = {{Humans; Male; Female; Intensive Care Units; Family/psychology; Communication; Teaching Rounds; Professional-Family Relations}},
  language     = {{eng}},
  number       = {{5}},
  pages        = {{499--504}},
  publisher    = {{SAGE Publications}},
  series       = {{Journal of Intensive Care Medicine}},
  title        = {{Family Perceptions of Virtual Family-Centered Rounds in a Quaternary Cardiac Intensive Care Unit}},
  url          = {{http://dx.doi.org/10.1177/08850666241233495}},
  doi          = {{10.1177/08850666241233495}},
  volume       = {{39}},
  year         = {{2024}},
}