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Designing with action layers - A bottom-up approach to explore product interaction for intuitive use

Singh, Jasjit LU ; Warell, Anders LU and Normark, Jörgen (2018) 20th International Conference on Engineering and Product Design Education, E and PDE 2018
Abstract

This paper presents a design teaching approach that aims to support students to shift their approach when exploring, prototyping and testing user interactions with physical products. This is conducted in a bottom-up, iterative manner to change the perspective from focusing on the opportunities of user-involvement during the form-giving process, rather than prematurely stressing the design outcome. Instead of emphasising on aesthetics and appearance, the design approach emphasises how users perceive, interact with and experience products. Through a series of workshops, a pedagogical approach was developed for exploring and designing user actions with physical products, based on the notion of ‘action layers’. Action layers offer a mindset... (More)

This paper presents a design teaching approach that aims to support students to shift their approach when exploring, prototyping and testing user interactions with physical products. This is conducted in a bottom-up, iterative manner to change the perspective from focusing on the opportunities of user-involvement during the form-giving process, rather than prematurely stressing the design outcome. Instead of emphasising on aesthetics and appearance, the design approach emphasises how users perceive, interact with and experience products. Through a series of workshops, a pedagogical approach was developed for exploring and designing user actions with physical products, based on the notion of ‘action layers’. Action layers offer a mindset of designing, which facilitates understanding of, and design for, intuitive and tangible interaction. The approach builds on product semantics and emphasises cognitive and action-based paradigms to create intuitive and embodied information-for-use. Action layers present product interaction as a sequence of four steps; invite, engage, enable, and confirm. In the workshops, students iteratively explored form, prototyped and tested interaction with users through sketching with physical models, starting with minimal surface and edge treatments, eventually ending up with functional cues and meaningful form for a certain product type and environment. Through testing and evaluation, students learn to understand user behaviour, relate to their own expectations and intent to the design situation, and iteratively improve the design. The outcomes suggest that students advance their insights on how users interpret, respond to and interact with products, which consequently extends their ability to design products better suited for use.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Design Elements, Design thinking, Product design, Product semantics, Product semiotics
host publication
Proceedings of the 20th International Conference on Engineering and Product Design Education, E and PDE 2018
editor
Green, Stephen; Buck, Lyndon; Dasan, Aran; Bohemia, Erik; Kovacevic, Ahmed; Childs, Peter; Hall, Ashley; ; ; ; ; ; and
publisher
Institution of Engineering Designers, The Design Society
conference name
20th International Conference on Engineering and Product Design Education, E and PDE 2018
conference location
London, United Kingdom
conference dates
2018-09-06 - 2018-09-07
external identifiers
  • scopus:85057756416
ISBN
9781912254026
language
English
LU publication?
yes
id
4ad00ad4-b2a7-4af7-adff-d46355c9d9d4
date added to LUP
2018-12-21 11:20:37
date last changed
2019-02-20 11:40:45
@inproceedings{4ad00ad4-b2a7-4af7-adff-d46355c9d9d4,
  abstract     = {<p>This paper presents a design teaching approach that aims to support students to shift their approach when exploring, prototyping and testing user interactions with physical products. This is conducted in a bottom-up, iterative manner to change the perspective from focusing on the opportunities of user-involvement during the form-giving process, rather than prematurely stressing the design outcome. Instead of emphasising on aesthetics and appearance, the design approach emphasises how users perceive, interact with and experience products. Through a series of workshops, a pedagogical approach was developed for exploring and designing user actions with physical products, based on the notion of ‘action layers’. Action layers offer a mindset of designing, which facilitates understanding of, and design for, intuitive and tangible interaction. The approach builds on product semantics and emphasises cognitive and action-based paradigms to create intuitive and embodied information-for-use. Action layers present product interaction as a sequence of four steps; invite, engage, enable, and confirm. In the workshops, students iteratively explored form, prototyped and tested interaction with users through sketching with physical models, starting with minimal surface and edge treatments, eventually ending up with functional cues and meaningful form for a certain product type and environment. Through testing and evaluation, students learn to understand user behaviour, relate to their own expectations and intent to the design situation, and iteratively improve the design. The outcomes suggest that students advance their insights on how users interpret, respond to and interact with products, which consequently extends their ability to design products better suited for use.</p>},
  author       = {Singh, Jasjit and Warell, Anders and Normark, Jörgen},
  editor       = {Green, Stephen and Buck, Lyndon and Dasan, Aran and Bohemia, Erik and Kovacevic, Ahmed and Childs, Peter and Hall, Ashley},
  isbn         = {9781912254026},
  keyword      = {Design Elements,Design thinking,Product design,Product semantics,Product semiotics},
  language     = {eng},
  location     = {London, United Kingdom},
  publisher    = {Institution of Engineering Designers, The Design Society},
  title        = {Designing with action layers - A bottom-up approach to explore product interaction for intuitive use},
  year         = {2018},
}