Skip to main content

Lund University Publications

LUND UNIVERSITY LIBRARIES

How can libraries foster civic engagement in digital public service development?

Christiansson, Jörn ; Boztepe, Suzan LU ; Keinonen, Turkka and Morelli, Nicola (2023)
Abstract
Rapid digitalisation in public services in the Nordic countries inevitably excludes citizenswho have limited digital skills. At present, public libraries are playing a crucial role in helpingsuch citizens in closing this gap, thus assuming a buffering function between public servicesand disadvantaged citizens. This policy brief recommends supporting this role and furtherexpanding it by creating an institutional model for civic engagement in the public librarieswhich bridges citizen needs and public service development.
Please use this url to cite or link to this publication:
author
; ; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
categories
Popular Science
host publication
Fast Track to Vision 2030
publisher
Nordforsk, Oslo
language
English
LU publication?
no
id
4ec6a084-cffe-43ce-932e-4b0bbec97196
date added to LUP
2026-07-01 17:41:55
date last changed
2026-08-24 14:26:35
@misc{4ec6a084-cffe-43ce-932e-4b0bbec97196,
  abstract     = {{Rapid digitalisation in public services in the Nordic countries inevitably excludes citizenswho have limited digital skills. At present, public libraries are playing a crucial role in helpingsuch citizens in closing this gap, thus assuming a buffering function between public servicesand disadvantaged citizens. This policy brief recommends supporting this role and furtherexpanding it by creating an institutional model for civic engagement in the public librarieswhich bridges citizen needs and public service development.}},
  author       = {{Christiansson, Jörn and Boztepe, Suzan and Keinonen, Turkka and Morelli, Nicola}},
  booktitle    = {{Fast Track to Vision 2030}},
  language     = {{eng}},
  publisher    = {{Nordforsk, Oslo}},
  title        = {{How can libraries foster civic engagement in digital public service development?}},
  year         = {{2023}},
}