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Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

Kihl, Maria LU and Widell, Niklas LU (2003) IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility In Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107) 107. p.305-316
Abstract
Many commercial web sites, as web stores, have recently experienced performance

problems due to the growth of Internet trading. One way to improve a site’s

performance during overload is to introduce admission control mechanisms. In

this paper we develop and investigate two admission control schemes specifically

for distributed commercial web sites. One of the schemes is request-based

and the other one is session-based. A queuing network model is used to investigate

a distributed site representing a web store. We find that both schemes

improve the site’s performance during overload. However, while the sessionbased

control scheme guarantees a good customer QoS, the... (More)
Many commercial web sites, as web stores, have recently experienced performance

problems due to the growth of Internet trading. One way to improve a site’s

performance during overload is to introduce admission control mechanisms. In

this paper we develop and investigate two admission control schemes specifically

for distributed commercial web sites. One of the schemes is request-based

and the other one is session-based. A queuing network model is used to investigate

a distributed site representing a web store. We find that both schemes

improve the site’s performance during overload. However, while the sessionbased

control scheme guarantees a good customer QoS, the request-based

scheme generates a large amount of so called angry customers. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)
editor
Gaïti, Dominique; Boukhatem, Nadia; and
volume
107
pages
305 - 316
publisher
Kluwer
conference name
IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility
external identifiers
  • wos:000188793300027
  • scopus:84904369165
ISBN
1402072686
project
Tele- och datakommunikationssystem: Performance Analysis of distributed Applications
language
English
LU publication?
yes
id
b472e35e-7da0-491e-a9e0-49f8a2bdd55f (old id 532500)
date added to LUP
2007-09-21 10:57:54
date last changed
2017-04-16 04:28:44
@inproceedings{b472e35e-7da0-491e-a9e0-49f8a2bdd55f,
  abstract     = {Many commercial web sites, as web stores, have recently experienced performance<br/><br>
problems due to the growth of Internet trading. One way to improve a site’s<br/><br>
performance during overload is to introduce admission control mechanisms. In<br/><br>
this paper we develop and investigate two admission control schemes specifically<br/><br>
for distributed commercial web sites. One of the schemes is request-based<br/><br>
and the other one is session-based. A queuing network model is used to investigate<br/><br>
a distributed site representing a web store. We find that both schemes<br/><br>
improve the site’s performance during overload. However, while the sessionbased<br/><br>
control scheme guarantees a good customer QoS, the request-based<br/><br>
scheme generates a large amount of so called angry customers.},
  author       = {Kihl, Maria and Widell, Niklas},
  booktitle    = {Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)},
  editor       = {Gaïti, Dominique and Boukhatem, Nadia},
  isbn         = {1402072686},
  language     = {eng},
  pages        = {305--316},
  publisher    = {Kluwer},
  title        = {Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites},
  volume       = {107},
  year         = {2003},
}