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Family members of older persons with multi-morbidity and their experiences of case managers in Sweden: an interpretive phenomenological approach

Hjelm, Markus LU ; Holmgren, Ann-Charlotte LU ; Willman, Ania; Bohman, Doris and Holst, Göran LU (2015) In International Journal of Integrated Care 15.
Abstract
Background: Family members of older persons (75+) with multi-morbidity are likely to benefit from utilising case management services performed by case managers. However, research has not yet explored their experiences of case managers. Objectives: The aim of the study was to deepen the understanding of the importance of case managers to family members of older persons (75+) with multi-morbidity. Design: The study design was based on an interpretive phenomenological approach. Method: Data were collected through individual interviews with 16 family members in Sweden. The interviews were analysed by means of an interpretive phenomenological approach. Results: The findings revealed one overarching theme: "Helps to fulfil my unmet needs", based... (More)
Background: Family members of older persons (75+) with multi-morbidity are likely to benefit from utilising case management services performed by case managers. However, research has not yet explored their experiences of case managers. Objectives: The aim of the study was to deepen the understanding of the importance of case managers to family members of older persons (75+) with multi-morbidity. Design: The study design was based on an interpretive phenomenological approach. Method: Data were collected through individual interviews with 16 family members in Sweden. The interviews were analysed by means of an interpretive phenomenological approach. Results: The findings revealed one overarching theme: "Helps to fulfil my unmet needs", based on three sub-themes: (1) " Helps me feel secure - Experiencing a trusting relationship", (2) " Confirms and strengthens me - Challenging my sense of being alone" and (3) " Being my personal guide - Increasing my competence". Conclusion and discussion: The findings indicate that case managers were able to fulfil unmet needs of family members. The latter recognised the importance of case managers providing them with professional services tailored to their individual needs. The findings can contribute to the improvement of case management models not only for older persons but also for their family members. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
case management, integrated care, family members, interpretive, phenomenology, multi-morbidity, older persons
in
International Journal of Integrated Care
volume
15
publisher
Igitur publishing
external identifiers
  • wos:000352658200010
ISSN
1568-4156
language
English
LU publication?
yes
id
d9fa0dc4-c49f-42f3-bf1c-34237658432b (old id 5402767)
date added to LUP
2015-06-01 09:23:09
date last changed
2016-09-08 10:09:19
@article{d9fa0dc4-c49f-42f3-bf1c-34237658432b,
  abstract     = {Background: Family members of older persons (75+) with multi-morbidity are likely to benefit from utilising case management services performed by case managers. However, research has not yet explored their experiences of case managers. Objectives: The aim of the study was to deepen the understanding of the importance of case managers to family members of older persons (75+) with multi-morbidity. Design: The study design was based on an interpretive phenomenological approach. Method: Data were collected through individual interviews with 16 family members in Sweden. The interviews were analysed by means of an interpretive phenomenological approach. Results: The findings revealed one overarching theme: "Helps to fulfil my unmet needs", based on three sub-themes: (1) " Helps me feel secure - Experiencing a trusting relationship", (2) " Confirms and strengthens me - Challenging my sense of being alone" and (3) " Being my personal guide - Increasing my competence". Conclusion and discussion: The findings indicate that case managers were able to fulfil unmet needs of family members. The latter recognised the importance of case managers providing them with professional services tailored to their individual needs. The findings can contribute to the improvement of case management models not only for older persons but also for their family members.},
  author       = {Hjelm, Markus and Holmgren, Ann-Charlotte and Willman, Ania and Bohman, Doris and Holst, Göran},
  issn         = {1568-4156},
  keyword      = {case management,integrated care,family members,interpretive,phenomenology,multi-morbidity,older persons},
  language     = {eng},
  publisher    = {Igitur publishing},
  series       = {International Journal of Integrated Care},
  title        = {Family members of older persons with multi-morbidity and their experiences of case managers in Sweden: an interpretive phenomenological approach},
  volume       = {15},
  year         = {2015},
}