Continuous experimentation scenarios : A case study in e-commerce
(2018) 44th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2018 p.353-356- Abstract
Controlled experiments on software variants enable e-commerce companies to increase sales by providing user-adapted functionality. Our goal is to understand how the context of experimentation influences tool support. We performed a case study at Apptus that develops algorithms for e-commerce. We investigated how the case company uses experiments through five semi-structured interviews. We identified four main scenarios of experimentation and found that there are stark differences in tool support for them. The scenarios illustrate that the aptness of tool support for experiments depend on four characteristics: (1) what the goal of the experiment is; validate or optimize, (2) whether the experiment is performed internally in the... (More)
Controlled experiments on software variants enable e-commerce companies to increase sales by providing user-adapted functionality. Our goal is to understand how the context of experimentation influences tool support. We performed a case study at Apptus that develops algorithms for e-commerce. We investigated how the case company uses experiments through five semi-structured interviews. We identified four main scenarios of experimentation and found that there are stark differences in tool support for them. The scenarios illustrate that the aptness of tool support for experiments depend on four characteristics: (1) what the goal of the experiment is; validate or optimize, (2) whether the experiment is performed internally in the organisation or externally, (3) whether decisions are taken automatically or manually, and finally (4) whether the experiment should be repeated or is a singleton. These insight can be used by practitioners with an interest in efficient experimentation and to form a basis for further research into a taxonomy of experiments for software.
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- author
- Ros, Rasmus LU and Bjarnason, Elizabeth LU
- organization
- publishing date
- 2018-10-22
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- A/B testing, Automation, Case study, Continuous experimentation, E commerce, Optimisation, Tools
- host publication
- Proceedings - 44th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2018
- editor
- Bures, Tomas and Angelis, Lefteris
- article number
- 8498231
- pages
- 4 pages
- publisher
- IEEE - Institute of Electrical and Electronics Engineers Inc.
- conference name
- 44th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2018
- conference location
- Prague, Czech Republic
- conference dates
- 2018-08-29 - 2018-08-31
- external identifiers
-
- scopus:85057144915
- ISBN
- 9781538673829
- DOI
- 10.1109/SEAA.2018.00064
- project
- Continuous Experimentation and Optimization
- language
- English
- LU publication?
- yes
- id
- 5e653377-96a3-43c3-8427-7734ab77a397
- date added to LUP
- 2018-12-04 10:45:14
- date last changed
- 2023-09-08 13:10:31
@inproceedings{5e653377-96a3-43c3-8427-7734ab77a397, abstract = {{<p>Controlled experiments on software variants enable e-commerce companies to increase sales by providing user-adapted functionality. Our goal is to understand how the context of experimentation influences tool support. We performed a case study at Apptus that develops algorithms for e-commerce. We investigated how the case company uses experiments through five semi-structured interviews. We identified four main scenarios of experimentation and found that there are stark differences in tool support for them. The scenarios illustrate that the aptness of tool support for experiments depend on four characteristics: (1) what the goal of the experiment is; validate or optimize, (2) whether the experiment is performed internally in the organisation or externally, (3) whether decisions are taken automatically or manually, and finally (4) whether the experiment should be repeated or is a singleton. These insight can be used by practitioners with an interest in efficient experimentation and to form a basis for further research into a taxonomy of experiments for software.</p>}}, author = {{Ros, Rasmus and Bjarnason, Elizabeth}}, booktitle = {{Proceedings - 44th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2018}}, editor = {{Bures, Tomas and Angelis, Lefteris}}, isbn = {{9781538673829}}, keywords = {{A/B testing; Automation; Case study; Continuous experimentation; E commerce; Optimisation; Tools}}, language = {{eng}}, month = {{10}}, pages = {{353--356}}, publisher = {{IEEE - Institute of Electrical and Electronics Engineers Inc.}}, title = {{Continuous experimentation scenarios : A case study in e-commerce}}, url = {{http://dx.doi.org/10.1109/SEAA.2018.00064}}, doi = {{10.1109/SEAA.2018.00064}}, year = {{2018}}, }