Motivational telephone intervention to risk gamblers by a state-owned gambling operator in Sweden
(2024) In Frontiers in Psychiatry 15.- Abstract
Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting,... (More)
Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting, self-exclusion, and gambling 4 weeks post-intervention. Results: The telephone intervention was associated with increased limit settings (10 vs. 5 percent, p < 0.001), self-exclusions (11 vs. 8 percent, p < 0.01), lowered theoretical losses (p < 0.001), but not significantly associated with gambling abstinence (18 vs. 15 percent, p = 0.07). In unadjusted analyses of sub-groups, significant associations of the intervention with full gambling abstinence were seen in people who gamble on online casino/bingo (19 vs. 14 percent, p < 0.01), but not in sports bettors. In logistic regression, the intervention was not associated with full week 1–4 abstinence. Conclusion: A personalized motivational telephone intervention to people displaying high-risk gambling, delivered by a gambling operator, is promising, and effects were seen on the uptake of responsible gambling tools post-intervention. Effects may be more pronounced in users of chance-based, online games, than in sports bettors.
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- author
- Hakansson, Anders LU ; Franklin, Katja ; Dahlström, Maria and Lyckberg, Axel LU
- organization
- publishing date
- 2024
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- behavioral addiction, gambling disorder, motivational interviewing, problem gambling, responsible gambling
- in
- Frontiers in Psychiatry
- volume
- 15
- article number
- 1343733
- publisher
- Frontiers Media S. A.
- external identifiers
-
- pmid:38352656
- scopus:85184699640
- ISSN
- 1664-0640
- DOI
- 10.3389/fpsyt.2024.1343733
- language
- English
- LU publication?
- yes
- id
- 66906908-8695-418c-9b85-753b1442cb35
- date added to LUP
- 2024-02-29 10:25:45
- date last changed
- 2024-04-14 06:14:09
@article{66906908-8695-418c-9b85-753b1442cb35, abstract = {{<p>Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting, self-exclusion, and gambling 4 weeks post-intervention. Results: The telephone intervention was associated with increased limit settings (10 vs. 5 percent, p < 0.001), self-exclusions (11 vs. 8 percent, p < 0.01), lowered theoretical losses (p < 0.001), but not significantly associated with gambling abstinence (18 vs. 15 percent, p = 0.07). In unadjusted analyses of sub-groups, significant associations of the intervention with full gambling abstinence were seen in people who gamble on online casino/bingo (19 vs. 14 percent, p < 0.01), but not in sports bettors. In logistic regression, the intervention was not associated with full week 1–4 abstinence. Conclusion: A personalized motivational telephone intervention to people displaying high-risk gambling, delivered by a gambling operator, is promising, and effects were seen on the uptake of responsible gambling tools post-intervention. Effects may be more pronounced in users of chance-based, online games, than in sports bettors.</p>}}, author = {{Hakansson, Anders and Franklin, Katja and Dahlström, Maria and Lyckberg, Axel}}, issn = {{1664-0640}}, keywords = {{behavioral addiction; gambling disorder; motivational interviewing; problem gambling; responsible gambling}}, language = {{eng}}, publisher = {{Frontiers Media S. A.}}, series = {{Frontiers in Psychiatry}}, title = {{Motivational telephone intervention to risk gamblers by a state-owned gambling operator in Sweden}}, url = {{http://dx.doi.org/10.3389/fpsyt.2024.1343733}}, doi = {{10.3389/fpsyt.2024.1343733}}, volume = {{15}}, year = {{2024}}, }