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Motivational telephone intervention to risk gamblers by a state-owned gambling operator in Sweden

Hakansson, Anders LU ; Franklin, Katja ; Dahlström, Maria and Lyckberg, Axel LU orcid (2024) In Frontiers in Psychiatry 15.
Abstract

Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting,... (More)

Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting, self-exclusion, and gambling 4 weeks post-intervention. Results: The telephone intervention was associated with increased limit settings (10 vs. 5 percent, p < 0.001), self-exclusions (11 vs. 8 percent, p < 0.01), lowered theoretical losses (p < 0.001), but not significantly associated with gambling abstinence (18 vs. 15 percent, p = 0.07). In unadjusted analyses of sub-groups, significant associations of the intervention with full gambling abstinence were seen in people who gamble on online casino/bingo (19 vs. 14 percent, p < 0.01), but not in sports bettors. In logistic regression, the intervention was not associated with full week 1–4 abstinence. Conclusion: A personalized motivational telephone intervention to people displaying high-risk gambling, delivered by a gambling operator, is promising, and effects were seen on the uptake of responsible gambling tools post-intervention. Effects may be more pronounced in users of chance-based, online games, than in sports bettors.

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Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
behavioral addiction, gambling disorder, motivational interviewing, problem gambling, responsible gambling
in
Frontiers in Psychiatry
volume
15
article number
1343733
publisher
Frontiers Media S. A.
external identifiers
  • pmid:38352656
  • scopus:85184699640
ISSN
1664-0640
DOI
10.3389/fpsyt.2024.1343733
language
English
LU publication?
yes
id
66906908-8695-418c-9b85-753b1442cb35
date added to LUP
2024-02-29 10:25:45
date last changed
2024-04-14 06:14:09
@article{66906908-8695-418c-9b85-753b1442cb35,
  abstract     = {{<p>Background and aims: Few studies have tested the effect of a motivational telephone intervention from a gambling operator to clients with high-risk gambling practices. This study aimed to study subsequent limit setting, self-exclusions and gambling post-intervention, compared to controls. Methods: The study assessed a motivational, personalized telephone intervention by the state-owned Swedish gambling operator AB Svenska Spel within its subsection of sports, poker, online casino and bingo gambling. Clients successfully reached with the telephone intervention (n = 1,420) were compared to clients who could not be reached (n = 1,504). Gambling practices during 8 weeks pre-intervention were assessed, and outcome measures limit setting, self-exclusion, and gambling 4 weeks post-intervention. Results: The telephone intervention was associated with increased limit settings (10 vs. 5 percent, p &lt; 0.001), self-exclusions (11 vs. 8 percent, p &lt; 0.01), lowered theoretical losses (p &lt; 0.001), but not significantly associated with gambling abstinence (18 vs. 15 percent, p = 0.07). In unadjusted analyses of sub-groups, significant associations of the intervention with full gambling abstinence were seen in people who gamble on online casino/bingo (19 vs. 14 percent, p &lt; 0.01), but not in sports bettors. In logistic regression, the intervention was not associated with full week 1–4 abstinence. Conclusion: A personalized motivational telephone intervention to people displaying high-risk gambling, delivered by a gambling operator, is promising, and effects were seen on the uptake of responsible gambling tools post-intervention. Effects may be more pronounced in users of chance-based, online games, than in sports bettors.</p>}},
  author       = {{Hakansson, Anders and Franklin, Katja and Dahlström, Maria and Lyckberg, Axel}},
  issn         = {{1664-0640}},
  keywords     = {{behavioral addiction; gambling disorder; motivational interviewing; problem gambling; responsible gambling}},
  language     = {{eng}},
  publisher    = {{Frontiers Media S. A.}},
  series       = {{Frontiers in Psychiatry}},
  title        = {{Motivational telephone intervention to risk gamblers by a state-owned gambling operator in Sweden}},
  url          = {{http://dx.doi.org/10.3389/fpsyt.2024.1343733}},
  doi          = {{10.3389/fpsyt.2024.1343733}},
  volume       = {{15}},
  year         = {{2024}},
}