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Users influence in social-service innovations : Two swedish case studies

Svensson, Peter and Bengtsson, Lars LU (2010) In Journal of Social Entrepreneurship 1(2). p.190-212
Abstract

This article uses case studies to address the sources of social innovation, a major contributor to economic growth and welfare services. Following the findings of user-innovation research in the commercial sector, the authors found that social-problem users innovate new social services for solving specific social problems. They also found that superior problem and solution knowledge is one reason for their ability to do this, that their legitimacy with other potential users is an important factor for their innovations' diffusion and that the legitimacy of the new social services' operators with other stakeholders is important for acquiring resources for their projects. This contributes to the understanding of the management of social... (More)

This article uses case studies to address the sources of social innovation, a major contributor to economic growth and welfare services. Following the findings of user-innovation research in the commercial sector, the authors found that social-problem users innovate new social services for solving specific social problems. They also found that superior problem and solution knowledge is one reason for their ability to do this, that their legitimacy with other potential users is an important factor for their innovations' diffusion and that the legitimacy of the new social services' operators with other stakeholders is important for acquiring resources for their projects. This contributes to the understanding of the management of social innovation using the established theoretical framework of user innovation.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Legitimacy, Social innovation, Social services, User innovation
in
Journal of Social Entrepreneurship
volume
1
issue
2
pages
23 pages
publisher
Taylor & Francis
external identifiers
  • scopus:79958719063
ISSN
1942-0676
DOI
10.1080/19420676.2010.511813
language
English
LU publication?
yes
id
66e6dbae-961f-4ddc-aa49-4472ec5a046b
date added to LUP
2019-06-27 10:05:16
date last changed
2019-08-08 13:05:37
@article{66e6dbae-961f-4ddc-aa49-4472ec5a046b,
  abstract     = {<p>This article uses case studies to address the sources of social innovation, a major contributor to economic growth and welfare services. Following the findings of user-innovation research in the commercial sector, the authors found that social-problem users innovate new social services for solving specific social problems. They also found that superior problem and solution knowledge is one reason for their ability to do this, that their legitimacy with other potential users is an important factor for their innovations' diffusion and that the legitimacy of the new social services' operators with other stakeholders is important for acquiring resources for their projects. This contributes to the understanding of the management of social innovation using the established theoretical framework of user innovation.</p>},
  author       = {Svensson, Peter and Bengtsson, Lars},
  issn         = {1942-0676},
  keyword      = {Legitimacy,Social innovation,Social services,User innovation},
  language     = {eng},
  month        = {10},
  number       = {2},
  pages        = {190--212},
  publisher    = {Taylor & Francis},
  series       = {Journal of Social Entrepreneurship},
  title        = {Users influence in social-service innovations : Two swedish case studies},
  url          = {http://dx.doi.org/10.1080/19420676.2010.511813},
  volume       = {1},
  year         = {2010},
}