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Employee Communication Responsibility : Its Antecedents and Implications for Strategic Communication Management

Andersson, Rickard LU (2019) In International Journal of Strategic Communication 13(1). p.60-75
Abstract
Although organizations increasingly acknowledge the communicative importance of employees, and increasingly frame communication as an employee responsibility, communication responsibility remains an unexplored topic in strategic communication research. To address this gap, this study introduces the concept employee communication responsibility and offers insight into factors influencing employees’ predisposition towards taking communication responsibility. Data were obtained from 4,726 employees working in ten Swedish organizations. Half the sample (2,244) was used for exploratory factor analysis that enabled the identification of a smaller number of factors to construct a model with four hypotheses, and half the sample (2,482) was used to... (More)
Although organizations increasingly acknowledge the communicative importance of employees, and increasingly frame communication as an employee responsibility, communication responsibility remains an unexplored topic in strategic communication research. To address this gap, this study introduces the concept employee communication responsibility and offers insight into factors influencing employees’ predisposition towards taking communication responsibility. Data were obtained from 4,726 employees working in ten Swedish organizations. Half the sample (2,244) was used for exploratory factor analysis that enabled the identification of a smaller number of factors to construct a model with four hypotheses, and half the sample (2,482) was used to test the proposed model through structural equation modeling (SEM). Hypotheses formulation was informed by previous research examining factors influencing employees’ communication. The study shows that all tested factors, internal communication climate openness, immediate supervisor communication, top management–employee communication, and perceived importance of communication significantly contribute to employees’ predisposition towards taking communication responsibility. Thus, the study provide knowledge useful to researchers interested in employees’ communication, and to strategic communication practitioners responsible for internal communication and employees’ communication. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
International Journal of Strategic Communication
volume
13
issue
1
pages
60 - 75
publisher
Taylor & Francis
external identifiers
  • scopus:85058093483
ISSN
1553-1198
DOI
10.1080/1553118X.2018.1547731
language
English
LU publication?
yes
id
7381da38-3d57-4198-93dd-d1a46443c65c
date added to LUP
2018-12-05 15:14:53
date last changed
2019-02-20 11:39:06
@article{7381da38-3d57-4198-93dd-d1a46443c65c,
  abstract     = {Although organizations increasingly acknowledge the communicative importance of employees, and increasingly frame communication as an employee responsibility, communication responsibility remains an unexplored topic in strategic communication research. To address this gap, this study introduces the concept employee communication responsibility and offers insight into factors influencing employees’ predisposition towards taking communication responsibility. Data were obtained from 4,726 employees working in ten Swedish organizations. Half the sample (2,244) was used for exploratory factor analysis that enabled the identification of a smaller number of factors to construct a model with four hypotheses, and half the sample (2,482) was used to test the proposed model through structural equation modeling (SEM). Hypotheses formulation was informed by previous research examining factors influencing employees’ communication. The study shows that all tested factors, internal communication climate openness, immediate supervisor communication, top management–employee communication, and perceived importance of communication significantly contribute to employees’ predisposition towards taking communication responsibility. Thus, the study provide knowledge useful to researchers interested in employees’ communication, and to strategic communication practitioners responsible for internal communication and employees’ communication.},
  author       = {Andersson, Rickard},
  issn         = {1553-1198},
  language     = {eng},
  number       = {1},
  pages        = {60--75},
  publisher    = {Taylor & Francis},
  series       = {International Journal of Strategic Communication},
  title        = {Employee Communication Responsibility : Its Antecedents and Implications for Strategic Communication Management},
  url          = {http://dx.doi.org/10.1080/1553118X.2018.1547731},
  volume       = {13},
  year         = {2019},
}