The need for boundary spanners in an offshore insourcing strategy
(2021) 2020 International Conference on ENTERprise Information Systems - International Conference on Project MANagement and International Conference on Health and Social Care Information Systems and Technologies, CENTERIS/ProjMAN/HCist 2020 In Procedia Computer Science 181. p.572-579- Abstract
This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as... (More)
This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as in the offshore outsourcing case.
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- author
- Johansson, Björn LU ; Lilja, Max and Tarland, Ludvig
- publishing date
- 2021
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Boundary spanners, Boundary spanning, Insourcing, Offshore, Outsourcing
- host publication
- CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, CENTERIS/ProjMAN/HCist 2020
- series title
- Procedia Computer Science
- editor
- Cruz-Cunha, Maria Manuela ; Martinho, Ricardo ; Rijo, Rui ; Mateus-Coelho, Nuno ; Domingos, Dulce and Peres, Emanuel
- volume
- 181
- pages
- 8 pages
- conference name
- 2020 International Conference on ENTERprise Information Systems - International Conference on Project MANagement and International Conference on Health and Social Care Information Systems and Technologies, CENTERIS/ProjMAN/HCist 2020
- conference location
- Vilamoura, Portugal
- conference dates
- 2020-10-21 - 2020-10-23
- external identifiers
-
- scopus:85105635263
- ISSN
- 1877-0509
- DOI
- 10.1016/j.procs.2021.01.204
- language
- English
- LU publication?
- no
- id
- 7391b27a-70bb-4d57-b9d2-c5c8f9ae7429
- date added to LUP
- 2021-06-07 12:26:48
- date last changed
- 2022-04-27 02:14:32
@inproceedings{7391b27a-70bb-4d57-b9d2-c5c8f9ae7429, abstract = {{<p>This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as in the offshore outsourcing case.</p>}}, author = {{Johansson, Björn and Lilja, Max and Tarland, Ludvig}}, booktitle = {{CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, CENTERIS/ProjMAN/HCist 2020}}, editor = {{Cruz-Cunha, Maria Manuela and Martinho, Ricardo and Rijo, Rui and Mateus-Coelho, Nuno and Domingos, Dulce and Peres, Emanuel}}, issn = {{1877-0509}}, keywords = {{Boundary spanners; Boundary spanning; Insourcing; Offshore; Outsourcing}}, language = {{eng}}, pages = {{572--579}}, series = {{Procedia Computer Science}}, title = {{The need for boundary spanners in an offshore insourcing strategy}}, url = {{http://dx.doi.org/10.1016/j.procs.2021.01.204}}, doi = {{10.1016/j.procs.2021.01.204}}, volume = {{181}}, year = {{2021}}, }