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The need for boundary spanners in an offshore insourcing strategy

Johansson, Björn LU ; Lilja, Max and Tarland, Ludvig (2021) 2020 International Conference on ENTERprise Information Systems - International Conference on Project MANagement and International Conference on Health and Social Care Information Systems and Technologies, CENTERIS/ProjMAN/HCist 2020 In Procedia Computer Science 181. p.572-579
Abstract

This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as... (More)

This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as in the offshore outsourcing case.

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Please use this url to cite or link to this publication:
author
; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Boundary spanners, Boundary spanning, Insourcing, Offshore, Outsourcing
host publication
CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, CENTERIS/ProjMAN/HCist 2020
series title
Procedia Computer Science
editor
Cruz-Cunha, Maria Manuela ; Martinho, Ricardo ; Rijo, Rui ; Mateus-Coelho, Nuno ; Domingos, Dulce and Peres, Emanuel
volume
181
pages
8 pages
conference name
2020 International Conference on ENTERprise Information Systems - International Conference on Project MANagement and International Conference on Health and Social Care Information Systems and Technologies, CENTERIS/ProjMAN/HCist 2020
conference location
Vilamoura, Portugal
conference dates
2020-10-21 - 2020-10-23
external identifiers
  • scopus:85105635263
ISSN
1877-0509
DOI
10.1016/j.procs.2021.01.204
language
English
LU publication?
no
id
7391b27a-70bb-4d57-b9d2-c5c8f9ae7429
date added to LUP
2021-06-07 12:26:48
date last changed
2022-04-27 02:14:32
@inproceedings{7391b27a-70bb-4d57-b9d2-c5c8f9ae7429,
  abstract     = {{<p>This paper presents research on the need for boundary spanners in organizations that has an offshore insourcing strategy for the IT-function. The research question addressed was: How does an offshore insourcing strategy influence the need for having boundary spanners? Empirical data was collected using a case study in three phases, including semi-structured and structured interview in a multinational company. Boundary spanners is often presented as being of great importance when the IT-function is outsourced. The main conclusion is that boundary spanners that has the capability to communicate over the borders in this kind of organizations is also of high importance. This capability is likewise important in an offshore insourcing case as in the offshore outsourcing case.</p>}},
  author       = {{Johansson, Björn and Lilja, Max and Tarland, Ludvig}},
  booktitle    = {{CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, CENTERIS/ProjMAN/HCist 2020}},
  editor       = {{Cruz-Cunha, Maria Manuela and Martinho, Ricardo and Rijo, Rui and Mateus-Coelho, Nuno and Domingos, Dulce and Peres, Emanuel}},
  issn         = {{1877-0509}},
  keywords     = {{Boundary spanners; Boundary spanning; Insourcing; Offshore; Outsourcing}},
  language     = {{eng}},
  pages        = {{572--579}},
  series       = {{Procedia Computer Science}},
  title        = {{The need for boundary spanners in an offshore insourcing strategy}},
  url          = {{http://dx.doi.org/10.1016/j.procs.2021.01.204}},
  doi          = {{10.1016/j.procs.2021.01.204}},
  volume       = {{181}},
  year         = {{2021}},
}