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Operationalising resilience for disaster medicine practitioners: capability development through training, simulation and reflection

Hermelin, Jonas ; Bengtsson, Kristofer ; Woltjer, Rogier LU ; Trnka, Jiri ; Thorstensson, Mirko ; Pettersson, Jenny ; Prytz, Erik and Jonson, Carl-Oscar (2020) In Cognition, Technology & Work 22(3). p.667-683
Abstract
Resilience has in recent decades been introduced as a term describing a new perspective within the domains of disaster management and safety management. Several theoretical interpretations and definitions of the essence of resilience have been proposed, but less work has described how to operationalise resilience and implement the concept within organisations. This case study describes the implementation of a set of general resilience management guidelines for critical infrastructure within a Swedish Regional Medical Command and Control Team. The case study demonstrates how domain-independent guidelines can be contextualised and introduced at an operational level, through a comprehensive capability development programme. It also... (More)
Resilience has in recent decades been introduced as a term describing a new perspective within the domains of disaster management and safety management. Several theoretical interpretations and definitions of the essence of resilience have been proposed, but less work has described how to operationalise resilience and implement the concept within organisations. This case study describes the implementation of a set of general resilience management guidelines for critical infrastructure within a Swedish Regional Medical Command and Control Team. The case study demonstrates how domain-independent guidelines can be contextualised and introduced at an operational level, through a comprehensive capability development programme. It also demonstrates how a set of conceptual and reflective tools consisting of educational, training and exercise sessions of increasing complexity and realism can be used to move from high-level guidelines to practice. The experience from the case study demonstrates the value of combining (1) developmental learning of practitioners’ cognitive skills through resilience-oriented reflection and interaction with dynamic complex open-ended problems; (2) contextualisation of generic guidelines as a basis for operational methodological support in the operational environment; and (3) the use of simulation-based training as part of a capability development programme with increasing complexity and realism across mixed educational, training and exercise sessions. As an actual example of a resilience implementation effort in a disaster medicine management organisation, the study contributes to the body of knowledge regarding how to implement the concept of resilience in operational practice.

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author
; ; ; ; ; ; and
publishing date
type
Contribution to journal
publication status
published
keywords
resilience, crisis management, disaster medicine, training programme, cognitive skills
in
Cognition, Technology & Work
volume
22
issue
3
pages
17 pages
publisher
Springer
external identifiers
  • scopus:85073820651
ISSN
1435-5566
DOI
10.1007/s10111-019-00587-y
language
English
LU publication?
no
id
759d610c-88cf-4e96-8cf5-fdb0ae86ec42
date added to LUP
2024-03-05 19:21:51
date last changed
2024-03-06 16:46:45
@article{759d610c-88cf-4e96-8cf5-fdb0ae86ec42,
  abstract     = {{Resilience has in recent decades been introduced as a term describing a new perspective within the domains of disaster management and safety management. Several theoretical interpretations and definitions of the essence of resilience have been proposed, but less work has described how to operationalise resilience and implement the concept within organisations. This case study describes the implementation of a set of general resilience management guidelines for critical infrastructure within a Swedish Regional Medical Command and Control Team. The case study demonstrates how domain-independent guidelines can be contextualised and introduced at an operational level, through a comprehensive capability development programme. It also demonstrates how a set of conceptual and reflective tools consisting of educational, training and exercise sessions of increasing complexity and realism can be used to move from high-level guidelines to practice. The experience from the case study demonstrates the value of combining (1) developmental learning of practitioners’ cognitive skills through resilience-oriented reflection and interaction with dynamic complex open-ended problems; (2) contextualisation of generic guidelines as a basis for operational methodological support in the operational environment; and (3) the use of simulation-based training as part of a capability development programme with increasing complexity and realism across mixed educational, training and exercise sessions. As an actual example of a resilience implementation effort in a disaster medicine management organisation, the study contributes to the body of knowledge regarding how to implement the concept of resilience in operational practice.<br/><br/>}},
  author       = {{Hermelin, Jonas and Bengtsson, Kristofer and Woltjer, Rogier and Trnka, Jiri and Thorstensson, Mirko and Pettersson, Jenny and Prytz, Erik and Jonson, Carl-Oscar}},
  issn         = {{1435-5566}},
  keywords     = {{resilience; crisis management; disaster medicine; training programme; cognitive skills}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{667--683}},
  publisher    = {{Springer}},
  series       = {{Cognition, Technology & Work}},
  title        = {{Operationalising resilience for disaster medicine practitioners: capability development through training, simulation and reflection}},
  url          = {{http://dx.doi.org/10.1007/s10111-019-00587-y}},
  doi          = {{10.1007/s10111-019-00587-y}},
  volume       = {{22}},
  year         = {{2020}},
}