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Passing laws is not enough to change staff practice : The case of legally mandated “incident” reporting in Sweden

Björne, Petra LU ; Deveau, Roy and Nylander, Lena LU (2021) In Journal of Intellectual and Developmental Disability 46(2). p.186-196
Abstract

Background: It is mandatory for staff in Swedish community services for people with intellectual disabilities to report incidents of error or malpractice. Aim: The aim is to study if incident reports contribute to developing quality in services for people with intellectual disabilities who present with challenging behaviours. Method: 159 reports on incidents from group homes and daily activities services were accessed and analysed using narrative thematic analysis. Results: Most reports concerned altercations between service users. Analysis focused mainly on the immediate incident and attributes of service users. Amendments were not (obviously) aligned with causes, and neither sufficiently addressed structural shortcomings. Restrictive... (More)

Background: It is mandatory for staff in Swedish community services for people with intellectual disabilities to report incidents of error or malpractice. Aim: The aim is to study if incident reports contribute to developing quality in services for people with intellectual disabilities who present with challenging behaviours. Method: 159 reports on incidents from group homes and daily activities services were accessed and analysed using narrative thematic analysis. Results: Most reports concerned altercations between service users. Analysis focused mainly on the immediate incident and attributes of service users. Amendments were not (obviously) aligned with causes, and neither sufficiently addressed structural shortcomings. Restrictive measures were described, but changes in practices were not mentioned. Reports including Self-injurious behaviour (SIB) were conspicuously absent. Conclusion: Reports are handled in a seemingly perfunctory manner, without any development. Quality development relying on staff reports and front-line managers’ investigations requires support based on values rather than on the legal framework.

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author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
challenging behaviours, incident reporting, Intellectual disabilities, quality development, trauma
in
Journal of Intellectual and Developmental Disability
volume
46
issue
2
pages
11 pages
publisher
Taylor & Francis
external identifiers
  • scopus:85100842182
ISSN
1366-8250
DOI
10.3109/13668250.2021.1873751
language
English
LU publication?
yes
id
768102c7-d051-4c8a-9cb1-3c3b66509dba
date added to LUP
2021-03-02 12:34:00
date last changed
2022-04-27 00:32:49
@article{768102c7-d051-4c8a-9cb1-3c3b66509dba,
  abstract     = {{<p>Background: It is mandatory for staff in Swedish community services for people with intellectual disabilities to report incidents of error or malpractice. Aim: The aim is to study if incident reports contribute to developing quality in services for people with intellectual disabilities who present with challenging behaviours. Method: 159 reports on incidents from group homes and daily activities services were accessed and analysed using narrative thematic analysis. Results: Most reports concerned altercations between service users. Analysis focused mainly on the immediate incident and attributes of service users. Amendments were not (obviously) aligned with causes, and neither sufficiently addressed structural shortcomings. Restrictive measures were described, but changes in practices were not mentioned. Reports including Self-injurious behaviour (SIB) were conspicuously absent. Conclusion: Reports are handled in a seemingly perfunctory manner, without any development. Quality development relying on staff reports and front-line managers’ investigations requires support based on values rather than on the legal framework.</p>}},
  author       = {{Björne, Petra and Deveau, Roy and Nylander, Lena}},
  issn         = {{1366-8250}},
  keywords     = {{challenging behaviours; incident reporting; Intellectual disabilities; quality development; trauma}},
  language     = {{eng}},
  month        = {{02}},
  number       = {{2}},
  pages        = {{186--196}},
  publisher    = {{Taylor & Francis}},
  series       = {{Journal of Intellectual and Developmental Disability}},
  title        = {{Passing laws is not enough to change staff practice : The case of legally mandated “incident” reporting in Sweden}},
  url          = {{http://dx.doi.org/10.3109/13668250.2021.1873751}},
  doi          = {{10.3109/13668250.2021.1873751}},
  volume       = {{46}},
  year         = {{2021}},
}