Wiki collaboration in organizations: an exploratory study
(2011) 19th European Conference in Information Systems- Abstract
- The use of social media technologies in organizations has introduced novel ways of collaboration, communication, and knowledge sharing. In this respect, the present study is concerned with examining the use of one type of social media, the wiki technology, by members of several professional communities of practice to collaborate and share knowledge with each other. As such, it seeks to identify and understand the factors that influence their use of the wiki at a large multinational organization. To this end we used an interpretive exploratory case study which included 12 in-depth interviews with senior employees and managers as primary sources of data. Additional data was obtained during two field visits at the organization through... (More)
- The use of social media technologies in organizations has introduced novel ways of collaboration, communication, and knowledge sharing. In this respect, the present study is concerned with examining the use of one type of social media, the wiki technology, by members of several professional communities of practice to collaborate and share knowledge with each other. As such, it seeks to identify and understand the factors that influence their use of the wiki at a large multinational organization. To this end we used an interpretive exploratory case study which included 12 in-depth interviews with senior employees and managers as primary sources of data. Additional data was obtained during two field visits at the organization through observation of the wiki, field notes, and organizational documents. The study concludes with rich insights into the dual impact of the openness of wiki collaboration as well as the manner and value of using the wiki for knowledge collaboration and sharing at the workplace.
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Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/8101e918-d20b-410c-9900-5bdc300bc177
- author
- Mansour, Osama LU ; Abu Salah, Mustafa and Askenäs, Linda
- publishing date
- 2011
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- ECIS 2011 Proceedings
- publisher
- Association for Information Systems
- conference name
- 19th European Conference in Information Systems
- conference location
- Helsinki, Finland
- conference dates
- 2011-06-09 - 2011-06-11
- language
- English
- LU publication?
- no
- id
- 8101e918-d20b-410c-9900-5bdc300bc177
- date added to LUP
- 2019-10-15 21:40:21
- date last changed
- 2020-05-26 16:57:44
@inproceedings{8101e918-d20b-410c-9900-5bdc300bc177,
abstract = {{The use of social media technologies in organizations has introduced novel ways of collaboration, communication, and knowledge sharing. In this respect, the present study is concerned with examining the use of one type of social media, the wiki technology, by members of several professional communities of practice to collaborate and share knowledge with each other. As such, it seeks to identify and understand the factors that influence their use of the wiki at a large multinational organization. To this end we used an interpretive exploratory case study which included 12 in-depth interviews with senior employees and managers as primary sources of data. Additional data was obtained during two field visits at the organization through observation of the wiki, field notes, and organizational documents. The study concludes with rich insights into the dual impact of the openness of wiki collaboration as well as the manner and value of using the wiki for knowledge collaboration and sharing at the workplace.<br/>}},
author = {{Mansour, Osama and Abu Salah, Mustafa and Askenäs, Linda}},
booktitle = {{ECIS 2011 Proceedings}},
language = {{eng}},
publisher = {{Association for Information Systems}},
title = {{Wiki collaboration in organizations: an exploratory study}},
url = {{https://lup.lub.lu.se/search/files/70684554/FULLTEXT01_2.pdf}},
year = {{2011}},
}