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Doing ethnography in a paranoid organization: An autoethnographic account

Frandsen, Sanne LU (2015) In Journal of Organizational Ethnography 4(2). p.162-176
Abstract
Purpose – The purpose of this paper is to examine what we can learn from an autoethnographical

approach about public administration. In this context it presents and discusses the advantages and

disadvantages of autoethnography.

Design/methodology/approach – The paper is based on a case study of E-rail, a European national

rail service subject to extensive negative press coverage. The autoethnographic accounts, based

on interviews, observations, phone calls, e-mails, and other informal interactions with the organizational

members, highlight the researcher’s entry to and exit of the organization.

Findings – The paper mobilizes fieldwork access negotiation and trust building with... (More)
Purpose – The purpose of this paper is to examine what we can learn from an autoethnographical

approach about public administration. In this context it presents and discusses the advantages and

disadvantages of autoethnography.

Design/methodology/approach – The paper is based on a case study of E-rail, a European national

rail service subject to extensive negative press coverage. The autoethnographic accounts, based

on interviews, observations, phone calls, e-mails, and other informal interactions with the organizational

members, highlight the researcher’s entry to and exit of the organization.

Findings – The paper mobilizes fieldwork access negotiation and trust building with participants as

empirical material in its own right, arguing that challenges involving “being in the field” should be

explored to provide new types of knowledge about the organizational phenomenon under study – in

this case the rise of organizational paranoia.

Originality/value – This paper uses autoethnography, which is rare in public administration studies,

and discusses the distinct features of autoethnography as an ethnographic approach to public

organizations. It argues that autoethnographic accounts of fieldwork relationship highlight

and challenge the boundaries of the kind of research questions we might ask – and the kind of

answers we might provide – about public administration. (Less)
Please use this url to cite or link to this publication:
author
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Ticket inspectors, Public administration, Paranoia, Organizational ethnography, Autoethnography
in
Journal of Organizational Ethnography
volume
4
issue
2
pages
162 - 176
publisher
Emerald Group Publishing Limited
external identifiers
  • scopus:84958523166
ISSN
2046-6749
DOI
10.1108/JOE-07-2014-0020
language
English
LU publication?
no
id
28465fa8-13be-4f1f-9dfe-c5f012cc06d0 (old id 8194870)
date added to LUP
2015-11-18 16:18:59
date last changed
2017-08-13 03:03:24
@article{28465fa8-13be-4f1f-9dfe-c5f012cc06d0,
  abstract     = {Purpose – The purpose of this paper is to examine what we can learn from an autoethnographical<br/><br>
approach about public administration. In this context it presents and discusses the advantages and<br/><br>
disadvantages of autoethnography.<br/><br>
Design/methodology/approach – The paper is based on a case study of E-rail, a European national<br/><br>
rail service subject to extensive negative press coverage. The autoethnographic accounts, based<br/><br>
on interviews, observations, phone calls, e-mails, and other informal interactions with the organizational<br/><br>
members, highlight the researcher’s entry to and exit of the organization.<br/><br>
Findings – The paper mobilizes fieldwork access negotiation and trust building with participants as<br/><br>
empirical material in its own right, arguing that challenges involving “being in the field” should be<br/><br>
explored to provide new types of knowledge about the organizational phenomenon under study – in<br/><br>
this case the rise of organizational paranoia.<br/><br>
Originality/value – This paper uses autoethnography, which is rare in public administration studies,<br/><br>
and discusses the distinct features of autoethnography as an ethnographic approach to public<br/><br>
organizations. It argues that autoethnographic accounts of fieldwork relationship highlight<br/><br>
and challenge the boundaries of the kind of research questions we might ask – and the kind of<br/><br>
answers we might provide – about public administration.},
  author       = {Frandsen, Sanne},
  issn         = {2046-6749},
  keyword      = {Ticket inspectors,Public administration,Paranoia,Organizational ethnography,Autoethnography},
  language     = {eng},
  number       = {2},
  pages        = {162--176},
  publisher    = {Emerald Group Publishing Limited},
  series       = {Journal of Organizational Ethnography},
  title        = {Doing ethnography in a paranoid organization: An autoethnographic account},
  url          = {http://dx.doi.org/10.1108/JOE-07-2014-0020},
  volume       = {4},
  year         = {2015},
}