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Virtual Follow up After Distal Radius Fracture Surgery—Patient Experiences During the COVID-19 Pandemic

Arvidsson, Linnea LU ; Hägglund, Benjamin LU ; Petersson, Lena ; Arvidsson, Eva and Tägil, Magnus LU (2023) In Journal of Patient Experience 10.
Abstract

The majority of patients with a distal radius fracture (DRF) are elderly, a group known to experience difficulties with new technology, partly due to a low level of digital literacy. At the beginning of the coronavirus disease 2019 pandemic, during the spring 2020, patients that underwent DRF surgery had regular follow-ups replaced by video calls from their surgeon and physiotherapist. Afterward, patients answered questionnaires regarding health and digital literacy and took part in semistructured interviews regarding the experience of the virtual follow-up. By systemic text condensation, 2 major categories were identified: (1) The video call—new, but surprisingly simple: All but 1 found it easier than expected, and (2) Video calls—the... (More)

The majority of patients with a distal radius fracture (DRF) are elderly, a group known to experience difficulties with new technology, partly due to a low level of digital literacy. At the beginning of the coronavirus disease 2019 pandemic, during the spring 2020, patients that underwent DRF surgery had regular follow-ups replaced by video calls from their surgeon and physiotherapist. Afterward, patients answered questionnaires regarding health and digital literacy and took part in semistructured interviews regarding the experience of the virtual follow-up. By systemic text condensation, 2 major categories were identified: (1) The video call—new, but surprisingly simple: All but 1 found it easier than expected, and (2) Video calls—the patient's choice: All but 1 patient preferred video calls to physical visits for follow-up. This is the first mixed methods study to assess patients’ experiences of digital follow-up after DRF surgery. This study indicates that digital follow-up was highly appreciated, even among patients with low levels of digital literacy. Digital technologies must be made suitable even for patients with inadequate levels of digital literacy.

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author
; ; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
access to care, COVID-19, health literacy, orthopedics, patient satisfaction, qualitative methods, surgery, telemedicine
in
Journal of Patient Experience
volume
10
publisher
SAGE Publications
external identifiers
  • pmid:37528953
  • scopus:85165952914
ISSN
2374-3735
DOI
10.1177/23743735231188819
language
English
LU publication?
yes
id
91e10e0d-f749-4e42-9ee1-be0d082035fc
date added to LUP
2023-11-21 13:05:31
date last changed
2024-04-18 16:17:34
@article{91e10e0d-f749-4e42-9ee1-be0d082035fc,
  abstract     = {{<p>The majority of patients with a distal radius fracture (DRF) are elderly, a group known to experience difficulties with new technology, partly due to a low level of digital literacy. At the beginning of the coronavirus disease 2019 pandemic, during the spring 2020, patients that underwent DRF surgery had regular follow-ups replaced by video calls from their surgeon and physiotherapist. Afterward, patients answered questionnaires regarding health and digital literacy and took part in semistructured interviews regarding the experience of the virtual follow-up. By systemic text condensation, 2 major categories were identified: (1) The video call—new, but surprisingly simple: All but 1 found it easier than expected, and (2) Video calls—the patient's choice: All but 1 patient preferred video calls to physical visits for follow-up. This is the first mixed methods study to assess patients’ experiences of digital follow-up after DRF surgery. This study indicates that digital follow-up was highly appreciated, even among patients with low levels of digital literacy. Digital technologies must be made suitable even for patients with inadequate levels of digital literacy.</p>}},
  author       = {{Arvidsson, Linnea and Hägglund, Benjamin and Petersson, Lena and Arvidsson, Eva and Tägil, Magnus}},
  issn         = {{2374-3735}},
  keywords     = {{access to care; COVID-19; health literacy; orthopedics; patient satisfaction; qualitative methods; surgery; telemedicine}},
  language     = {{eng}},
  publisher    = {{SAGE Publications}},
  series       = {{Journal of Patient Experience}},
  title        = {{Virtual Follow up After Distal Radius Fracture Surgery—Patient Experiences During the COVID-19 Pandemic}},
  url          = {{http://dx.doi.org/10.1177/23743735231188819}},
  doi          = {{10.1177/23743735231188819}},
  volume       = {{10}},
  year         = {{2023}},
}