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Digital People Production in Social Work

Martinell Barfoed, Elizabeth LU (2023) p.505-515
Abstract
Digital technologies are changing social work practices in profound ways. Today, digital devices are used by social workers in their everyday work; from assessing social benefit applications digitally, writing pre-formatted investigations and using chatrooms in treatment, to holding digital meetings with colleagues and clients. Digital technology is also utilized as a management instrument. Changing management and organizational traditions have paved the way for using digital devices in order to achieve certain objectives, such as checking the quality of delivered services and controlling the work performed by the social workers. For the social worker, not only the way of interviewing the client is changing; using tick-boxes in assessing... (More)
Digital technologies are changing social work practices in profound ways. Today, digital devices are used by social workers in their everyday work; from assessing social benefit applications digitally, writing pre-formatted investigations and using chatrooms in treatment, to holding digital meetings with colleagues and clients. Digital technology is also utilized as a management instrument. Changing management and organizational traditions have paved the way for using digital devices in order to achieve certain objectives, such as checking the quality of delivered services and controlling the work performed by the social workers. For the social worker, not only the way of interviewing the client is changing; using tick-boxes in assessing peoples’ needs and wishes means that work is taking on new meanings. The digital development makes certain parts of social work transparent, but less is known about how the digital client is represented and constructed. In this chapter, people production and commensuration are used as theoretical concepts to analyze and shed light on this aspect of digitalization. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Computer science, Health and Social Care
host publication
The Routledge International Handbook of Digital Social Work
editor
Lopez Peláez, Antonio and Kirwan, Gloria
edition
1
pages
11 pages
publisher
Taylor & Francis/Routledge
ISBN
9781003048459
language
English
LU publication?
yes
id
9282a70e-37a1-40c3-ba9a-5db2098de39a
alternative location
https://www.taylorfrancis.com/chapters/edit/10.4324/9781003048459-49/digital-people-production-social-work-elizabeth-martinell-barfoed?context=ubx&refId=8de48be8-391c-4c67-8460-9b04282e6396
date added to LUP
2025-01-13 15:46:33
date last changed
2025-04-04 14:29:42
@inbook{9282a70e-37a1-40c3-ba9a-5db2098de39a,
  abstract     = {{Digital technologies are changing social work practices in profound ways. Today, digital devices are used by social workers in their everyday work; from assessing social benefit applications digitally, writing pre-formatted investigations and using chatrooms in treatment, to holding digital meetings with colleagues and clients. Digital technology is also utilized as a management instrument. Changing management and organizational traditions have paved the way for using digital devices in order to achieve certain objectives, such as checking the quality of delivered services and controlling the work performed by the social workers. For the social worker, not only the way of interviewing the client is changing; using tick-boxes in assessing peoples’ needs and wishes means that work is taking on new meanings. The digital development makes certain parts of social work transparent, but less is known about how the digital client is represented and constructed. In this chapter, people production and commensuration are used as theoretical concepts to analyze and shed light on this aspect of digitalization.}},
  author       = {{Martinell Barfoed, Elizabeth}},
  booktitle    = {{The Routledge International Handbook of Digital Social Work}},
  editor       = {{Lopez Peláez, Antonio and Kirwan, Gloria}},
  isbn         = {{9781003048459}},
  keywords     = {{Computer science; Health and Social Care}},
  language     = {{eng}},
  month        = {{06}},
  pages        = {{505--515}},
  publisher    = {{Taylor & Francis/Routledge}},
  title        = {{Digital People Production in Social Work}},
  url          = {{https://www.taylorfrancis.com/chapters/edit/10.4324/9781003048459-49/digital-people-production-social-work-elizabeth-martinell-barfoed?context=ubx&refId=8de48be8-391c-4c67-8460-9b04282e6396}},
  year         = {{2023}},
}