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Good people doing bad things: Compliance regimes in organisations

Sampson, Steven LU (2023) p.57-79
Abstract
Abstract: Nearly all major corporations and many public agencies have established ‘Ethics and Compliance’ departments, some of them as the result of penalties imposed by the US Department of Justice, others due to embarrassing scandals. The responsibilities of these departments include inculcating codes of ethical conduct, preventing risk of bribery or corruption, dealing with litigation for harassment and bribery accusations, and ensuring that applicable laws, government certifications and branch standards are followed. For the compliance officer in such organisations, breaches of ethics are not due to unethical persons, but to inadequate compliance training. This article, based on fieldwork in compliance training conferences,... (More)
Abstract: Nearly all major corporations and many public agencies have established ‘Ethics and Compliance’ departments, some of them as the result of penalties imposed by the US Department of Justice, others due to embarrassing scandals. The responsibilities of these departments include inculcating codes of ethical conduct, preventing risk of bribery or corruption, dealing with litigation for harassment and bribery accusations, and ensuring that applicable laws, government certifications and branch standards are followed. For the compliance officer in such organisations, breaches of ethics are not due to unethical persons, but to inadequate compliance training. This article, based on fieldwork in compliance training conferences, anti-corruption events and readings of ethics and compliance manuals, describes how a ‘culture of compliance’ is pursued in organisations. In the wake of continuing ethics breaches, debates center around whether compliance regimes to be considered genuine efforts to ‘do the right thing’, or simply a façade to improve firms’ reputations. This chapter argues that compliance regimes can be both real and fake. The role of the compliance function is to mediate the real social tension about when compliance should be strict, and when rules can be ignored. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
social anthropology, compliance, business anthropology, organizations, anthropology of organizations, business ethics, moral anthropology
host publication
Compliance: Cultures and Networks of Accommodation
editor
Rollason, Will and Hirsch, Eric
pages
23 pages
publisher
Berghahn Books
external identifiers
  • scopus:85179149336
ISBN
9781805392255
9781805392262
language
English
LU publication?
yes
additional info
slightly revised article from Journal of Legal Anthropology 2021 special issues on compliance
id
9d61c107-2e77-45f2-b9f9-c2f59e91d59c
date added to LUP
2024-01-03 12:59:23
date last changed
2025-06-28 04:18:17
@inbook{9d61c107-2e77-45f2-b9f9-c2f59e91d59c,
  abstract     = {{Abstract: Nearly all major corporations and many public agencies have established ‘Ethics and Compliance’ departments, some of them as the result of penalties imposed by the US Department of Justice, others due to embarrassing scandals. The responsibilities of these departments include inculcating codes of ethical conduct, preventing risk of bribery or corruption, dealing with litigation for harassment and bribery accusations, and ensuring that applicable laws, government certifications and branch standards are followed. For the compliance officer in such organisations, breaches of ethics are not due to unethical persons, but to inadequate compliance training. This article, based on fieldwork in compliance training conferences, anti-corruption events and readings of ethics and compliance manuals, describes how a ‘culture of compliance’ is pursued in organisations. In the wake of continuing ethics breaches, debates center around whether compliance regimes to be considered genuine efforts to ‘do the right thing’, or simply a façade to improve firms’ reputations. This chapter argues that compliance regimes can be both real and fake. The role of the compliance function is to mediate the real social tension about when compliance should be strict, and when rules can be ignored.}},
  author       = {{Sampson, Steven}},
  booktitle    = {{Compliance: Cultures and Networks of Accommodation}},
  editor       = {{Rollason, Will and Hirsch, Eric}},
  isbn         = {{9781805392255}},
  keywords     = {{social anthropology; compliance; business anthropology; organizations; anthropology of organizations; business ethics; moral anthropology}},
  language     = {{eng}},
  pages        = {{57--79}},
  publisher    = {{Berghahn Books}},
  title        = {{Good people doing bad things: Compliance regimes in organisations}},
  url          = {{https://lup.lub.lu.se/search/files/198141928/9781805392255_ROLLASON_0C_Ch2prroofs10aug23FIXED14aug23.pdf}},
  year         = {{2023}},
}