Nurses’ use of social media during the COVID-19 pandemic—A scoping review
Glasdam, Stinne LU
; Sandberg, Helena
LU
; Stjernswärd, Sigrid
LU
; Jacobsen, Frode F.
; Grønning, Anette Hauervig
and Hybholt, Lisbeth
(2022)
In PLoS ONE
17(2).
- Abstract
- Background
During the COVID-19 pandemic, nurses stand in an unknown situation while facing continuous news feeds. Social media is a ubiquitous tool to gain and share reliable knowledge and experiences regarding COVID-19. The article aims to explore how nurses use social media in relation to the COVID-19 pandemic.
Method
A scoping review inspired by Arksey and O’Mally was conducted by searches in Medline, CINAHL, Academic Search Complete and Web of Sciences. Empirical research studies investigating nurses’ use of social media in relation to COVID-19 were included. Exclusion criteria were: Literature reviews, articles in languages other than English, articles about E-health, and articles investigating healthcare... (More) - Background
During the COVID-19 pandemic, nurses stand in an unknown situation while facing continuous news feeds. Social media is a ubiquitous tool to gain and share reliable knowledge and experiences regarding COVID-19. The article aims to explore how nurses use social media in relation to the COVID-19 pandemic.
Method
A scoping review inspired by Arksey and O’Mally was conducted by searches in Medline, CINAHL, Academic Search Complete and Web of Sciences. Empirical research studies investigating nurses’ use of social media in relation to COVID-19 were included. Exclusion criteria were: Literature reviews, articles in languages other than English, articles about E-health, and articles investigating healthcare professionals without specification of nurses included. Articles, published in January-November 2020, were included and analysed through a thematic analysis. The PRISMA-ScR checklist was used.
Results
Most of the eleven included studies were cross-sectional surveys, conducted in developing countries, and had neither social media nor nurses as their main focus of interest. Three themes were identified: ‘Social media as a knowledge node’, ‘Social media functioned as profession-promoting channels’ and ‘Social media as a disciplinary tool’. Nurses used social media as channels to gain and share information about COVID-19, and to support each other by highlighting the need for training and changes in delivery of care and redeployment. Further, social media functioned as profession-promoting channels partly sharing heroic self-representations and acknowledgment of frontline persons in the pandemic, partly by displaying critical working conditions. Finally, nurses used social media to educate people to perform the ‘right ‘COVID-19’ behaviours in society.
Conclusion
This review provided snapshots of nurses’ uses of social media from various regions in the world, but revealed a need for studies from further countries and continents. The study calls for further multi-methodological and in depth qualitative research, including theoretically framed studies, with a specific focus on the uses of social media among nurses during the pandemic.
(Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/a4424177-0a3a-4695-b58f-44bb900552a5
- author
- Glasdam, Stinne
LU
; Sandberg, Helena
LU
; Stjernswärd, Sigrid
LU
; Jacobsen, Frode F.
; Grønning, Anette Hauervig
and Hybholt, Lisbeth
- organization
- publishing date
- 2022-02-18
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Nurses, Social media, COVID -19, Scoping review
- in
- PLoS ONE
- volume
- 17
- issue
- 2
- article number
- e0263502
- publisher
- Public Library of Science (PLoS)
- external identifiers
-
- scopus:85124930056
- pmid:35180264
- ISSN
- 1932-6203
- DOI
- 10.1371/journal.pone.0263502
- project
- Nurses’ use of social media in relation to COVID-19
- language
- English
- LU publication?
- yes
- id
- a4424177-0a3a-4695-b58f-44bb900552a5
- date added to LUP
- 2022-02-19 11:48:24
- date last changed
- 2025-02-22 14:41:13
@article{a4424177-0a3a-4695-b58f-44bb900552a5,
abstract = {{Background<br/><br/>During the COVID-19 pandemic, nurses stand in an unknown situation while facing continuous news feeds. Social media is a ubiquitous tool to gain and share reliable knowledge and experiences regarding COVID-19. The article aims to explore how nurses use social media in relation to the COVID-19 pandemic.<br/>Method<br/><br/>A scoping review inspired by Arksey and O’Mally was conducted by searches in Medline, CINAHL, Academic Search Complete and Web of Sciences. Empirical research studies investigating nurses’ use of social media in relation to COVID-19 were included. Exclusion criteria were: Literature reviews, articles in languages other than English, articles about E-health, and articles investigating healthcare professionals without specification of nurses included. Articles, published in January-November 2020, were included and analysed through a thematic analysis. The PRISMA-ScR checklist was used.<br/>Results<br/><br/>Most of the eleven included studies were cross-sectional surveys, conducted in developing countries, and had neither social media nor nurses as their main focus of interest. Three themes were identified: ‘Social media as a knowledge node’, ‘Social media functioned as profession-promoting channels’ and ‘Social media as a disciplinary tool’. Nurses used social media as channels to gain and share information about COVID-19, and to support each other by highlighting the need for training and changes in delivery of care and redeployment. Further, social media functioned as profession-promoting channels partly sharing heroic self-representations and acknowledgment of frontline persons in the pandemic, partly by displaying critical working conditions. Finally, nurses used social media to educate people to perform the ‘right ‘COVID-19’ behaviours in society.<br/>Conclusion<br/><br/>This review provided snapshots of nurses’ uses of social media from various regions in the world, but revealed a need for studies from further countries and continents. The study calls for further multi-methodological and in depth qualitative research, including theoretically framed studies, with a specific focus on the uses of social media among nurses during the pandemic.<br/>}},
author = {{Glasdam, Stinne and Sandberg, Helena and Stjernswärd, Sigrid and Jacobsen, Frode F. and Grønning, Anette Hauervig and Hybholt, Lisbeth}},
issn = {{1932-6203}},
keywords = {{Nurses; Social media; COVID -19; Scoping review}},
language = {{eng}},
month = {{02}},
number = {{2}},
publisher = {{Public Library of Science (PLoS)}},
series = {{PLoS ONE}},
title = {{Nurses’ use of social media during the COVID-19 pandemic—A scoping review}},
url = {{http://dx.doi.org/10.1371/journal.pone.0263502}},
doi = {{10.1371/journal.pone.0263502}},
volume = {{17}},
year = {{2022}},
}