An exploratory study on how Internet of Things developing companies handle User Experience Requirements
Bergman, Johanna ; Olsson, Thomas LU ; Johansson, Isabelle and Rassmus-Gröhn, Kirsten LU
(2018)
24th International Working Conference on Requirements Engineering Foundation for Software Quality, REFSQ 2018
In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
10753 LNCS.
p.20-36
- Abstract
- [Context and motivation]} Internet of Things (IoT) is becoming common throughout everyday lives. However, the interaction is often different from when using e.g. computers and other smart devices. Furthermore, an IoT device is often dependent on several other systems, heavily impacting the user experience (UX). Finally, the domain is changing rapidly and is driven by technological innovation.
[Question/problem]} In this qualitative study, we explore how companies elicit UX requirements in the context of IoT. A key part of contemporary IoT development is also data-driven approaches. Thus, these are also considered in the study.
\textbf{[Principal idea / Results]}
There is a knowledge gap around data-driven... (More) - [Context and motivation]} Internet of Things (IoT) is becoming common throughout everyday lives. However, the interaction is often different from when using e.g. computers and other smart devices. Furthermore, an IoT device is often dependent on several other systems, heavily impacting the user experience (UX). Finally, the domain is changing rapidly and is driven by technological innovation.
[Question/problem]} In this qualitative study, we explore how companies elicit UX requirements in the context of IoT. A key part of contemporary IoT development is also data-driven approaches. Thus, these are also considered in the study.
\textbf{[Principal idea / Results]}
There is a knowledge gap around data-driven methodologies, there are examples of companies that collect large amount of data but do not always know how to utilize it. Furthermore, many of the companies struggle to handle the larger system context, where their products and the UX they control are only one part of the complete IoT ecosystem.
\textbf{[Contribution]} We provide qualitative empirical data from IoT developing companies. Based on our findings, we identify challenges for the companies and areas for future work.
\end{abstract} (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/a6e403d9-db10-4ea4-a39a-3702c7016835
- author
- Bergman, Johanna
; Olsson, Thomas
LU
; Johansson, Isabelle
and Rassmus-Gröhn, Kirsten
LU
- organization
- publishing date
- 2018
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- Requirements Engineering : Foundation for Software Quality - 24th International Working Conference, REFSQ 2018, Proceedings - Foundation for Software Quality - 24th International Working Conference, REFSQ 2018, Proceedings
- series title
- Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
- volume
- 10753 LNCS
- pages
- 17 pages
- publisher
- Springer
- conference name
- 24th International Working Conference on Requirements Engineering Foundation for Software Quality, REFSQ 2018
- conference location
- Utrecht, Netherlands
- conference dates
- 2018-03-19 - 2018-03-22
- external identifiers
-
- scopus:85043369317
- ISSN
- 1611-3349
- 0302-9743
- ISBN
- 978-3-319-77243-1
- 978-3-319-77242-4
- DOI
- 10.1007/978-3-319-77243-1_2
- language
- English
- LU publication?
- yes
- id
- a6e403d9-db10-4ea4-a39a-3702c7016835
- date added to LUP
- 2018-03-02 12:10:59
- date last changed
- 2024-03-18 05:53:39
@inproceedings{a6e403d9-db10-4ea4-a39a-3702c7016835,
abstract = {{[Context and motivation]} Internet of Things (IoT) is becoming common throughout everyday lives. However, the interaction is often different from when using e.g. computers and other smart devices. Furthermore, an IoT device is often dependent on several other systems, heavily impacting the user experience (UX). Finally, the domain is changing rapidly and is driven by technological innovation. <br/><br/>[Question/problem]} In this qualitative study, we explore how companies elicit UX requirements in the context of IoT. A key part of contemporary IoT development is also data-driven approaches. Thus, these are also considered in the study. <br/><br/>\textbf{[Principal idea / Results]} <br/>There is a knowledge gap around data-driven methodologies, there are examples of companies that collect large amount of data but do not always know how to utilize it. Furthermore, many of the companies struggle to handle the larger system context, where their products and the UX they control are only one part of the complete IoT ecosystem. <br/><br/>\textbf{[Contribution]} We provide qualitative empirical data from IoT developing companies. Based on our findings, we identify challenges for the companies and areas for future work. <br/>\end{abstract}}},
author = {{Bergman, Johanna and Olsson, Thomas and Johansson, Isabelle and Rassmus-Gröhn, Kirsten}},
booktitle = {{Requirements Engineering : Foundation for Software Quality - 24th International Working Conference, REFSQ 2018, Proceedings}},
isbn = {{978-3-319-77243-1}},
issn = {{1611-3349}},
language = {{eng}},
pages = {{20--36}},
publisher = {{Springer}},
series = {{Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)}},
title = {{An exploratory study on how Internet of Things developing companies handle User Experience Requirements}},
url = {{http://dx.doi.org/10.1007/978-3-319-77243-1_2}},
doi = {{10.1007/978-3-319-77243-1_2}},
volume = {{10753 LNCS}},
year = {{2018}},
}