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Perceived accuracy of electronic performance appraisal systems : The case of a non‐for‐profit organization from an emerging economy

Ullah, Zia ; Ahmad, Naveed ; Scholz, Miklas LU ; Ahmed, Bilal ; Ahmad, Ilyas and Usman, Muhammad (2021) In Sustainability (Switzerland) 13(4).
Abstract

Performance appraisal reports provide vital information for making strategic decisions. Uniting HR practices and IT is an attempt to maximize value creation. Organizations are transforming their performance management systems from traditional to web‐technology based systems to enhance accuracy and objectivity. The present study is an effort to assess employees’ perception of the accuracy of e‐performance appraisal systems. To that effect, 500 close‐ended questionnaires were administered to randomly selected employees working for a non‐for‐profit organization where e‐performance appraisal is practiced. A total of 352 questionnaires were included for analysis and structural equation modeling was used to analyze the data. The results... (More)

Performance appraisal reports provide vital information for making strategic decisions. Uniting HR practices and IT is an attempt to maximize value creation. Organizations are transforming their performance management systems from traditional to web‐technology based systems to enhance accuracy and objectivity. The present study is an effort to assess employees’ perception of the accuracy of e‐performance appraisal systems. To that effect, 500 close‐ended questionnaires were administered to randomly selected employees working for a non‐for‐profit organization where e‐performance appraisal is practiced. A total of 352 questionnaires were included for analysis and structural equation modeling was used to analyze the data. The results indicate that rater competence and the possibility to challenge performance appraisals judged as unfair or inaccurate highly influence the employees’ perception of accuracy of e‐performance appraisals. Furthermore, a clear communication of standards and the reaction to the last rating moderately affect the employees’ perception of the accuracy of e‐PA.

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Please use this url to cite or link to this publication:
author
; ; ; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Appeal platform, E‐performance appraisal, PA‐accuracy, PA‐fairness, Rater competence
in
Sustainability (Switzerland)
volume
13
issue
4
article number
2109
pages
16 pages
publisher
MDPI AG
external identifiers
  • scopus:85101256046
ISSN
2071-1050
DOI
10.3390/su13042109
language
English
LU publication?
yes
id
a737f4d4-9c00-4e96-b1b2-28835c335bed
date added to LUP
2021-03-10 08:06:56
date last changed
2022-04-27 00:43:19
@article{a737f4d4-9c00-4e96-b1b2-28835c335bed,
  abstract     = {{<p>Performance appraisal reports provide vital information for making strategic decisions. Uniting HR practices and IT is an attempt to maximize value creation. Organizations are transforming their performance management systems from traditional to web‐technology based systems to enhance accuracy and objectivity. The present study is an effort to assess employees’ perception of the accuracy of e‐performance appraisal systems. To that effect, 500 close‐ended questionnaires were administered to randomly selected employees working for a non‐for‐profit organization where e‐performance appraisal is practiced. A total of 352 questionnaires were included for analysis and structural equation modeling was used to analyze the data. The results indicate that rater competence and the possibility to challenge performance appraisals judged as unfair or inaccurate highly influence the employees’ perception of accuracy of e‐performance appraisals. Furthermore, a clear communication of standards and the reaction to the last rating moderately affect the employees’ perception of the accuracy of e‐PA.</p>}},
  author       = {{Ullah, Zia and Ahmad, Naveed and Scholz, Miklas and Ahmed, Bilal and Ahmad, Ilyas and Usman, Muhammad}},
  issn         = {{2071-1050}},
  keywords     = {{Appeal platform; E‐performance appraisal; PA‐accuracy; PA‐fairness; Rater competence}},
  language     = {{eng}},
  number       = {{4}},
  publisher    = {{MDPI AG}},
  series       = {{Sustainability (Switzerland)}},
  title        = {{Perceived accuracy of electronic performance appraisal systems : The case of a non‐for‐profit organization from an emerging economy}},
  url          = {{http://dx.doi.org/10.3390/su13042109}},
  doi          = {{10.3390/su13042109}},
  volume       = {{13}},
  year         = {{2021}},
}