Appreciation From a Management Perspective : Exploring the Complexity of Managers Communication Responsibility Through a Diary Study
Stranzl, Julia ; Mazzei, Alessandra ; Simonsson, Charlotte LU
and Tkalac Verčič, Ana
(2026)
In International Journal of Business Communication
- Abstract
- Perceiving appreciation at work has positive individual and organizational outcomes. Managers in particular are attributed with responsibility to communicate appreciation to employees and to support cultivating an appreciative working environment. This study aims to provide an in-depth analysis of managers’ communication responsibility based on qualitative diaries conducted in five European countries in 2025. The empirical material offers insights into structural challenges, emphasizes specific critical aspects in communicating appreciation, and explains why managers themselves often feel not appreciated at work (and lack in the appreciation of others). The present study contributes to leadership discourses by offering sensitive insights... (More)
- Perceiving appreciation at work has positive individual and organizational outcomes. Managers in particular are attributed with responsibility to communicate appreciation to employees and to support cultivating an appreciative working environment. This study aims to provide an in-depth analysis of managers’ communication responsibility based on qualitative diaries conducted in five European countries in 2025. The empirical material offers insights into structural challenges, emphasizes specific critical aspects in communicating appreciation, and explains why managers themselves often feel not appreciated at work (and lack in the appreciation of others). The present study contributes to leadership discourses by offering sensitive insights that enable a reflective debate about formally assigned and intrinsically acknowledged communication responsibility in an organizational context. The chosen design does not allow generalizability; the data is limited to the perspective of managers from big organizations (<250 employees) in Europe. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/adcaabaf-8f15-4412-817d-31003ef11a46
- author
- Stranzl, Julia
; Mazzei, Alessandra
; Simonsson, Charlotte
LU
and Tkalac Verčič, Ana
- organization
- alternative title
- Uppskattning ur ett ledningsperspektiv : Ett utforskande av komplexiteten i chefers kommunikationsansvar genom en dagboksstudie
- publishing date
- 2026
- type
- Contribution to journal
- publication status
- epub
- subject
- in
- International Journal of Business Communication
- publisher
- SAGE Publications
- external identifiers
-
- scopus:105027577285
- ISSN
- 2329-4884
- DOI
- 10.1177/23294884251395682
- language
- English
- LU publication?
- yes
- id
- adcaabaf-8f15-4412-817d-31003ef11a46
- date added to LUP
- 2026-02-13 09:06:26
- date last changed
- 2026-02-14 04:01:13
@article{adcaabaf-8f15-4412-817d-31003ef11a46,
abstract = {{Perceiving appreciation at work has positive individual and organizational outcomes. Managers in particular are attributed with responsibility to communicate appreciation to employees and to support cultivating an appreciative working environment. This study aims to provide an in-depth analysis of managers’ communication responsibility based on qualitative diaries conducted in five European countries in 2025. The empirical material offers insights into structural challenges, emphasizes specific critical aspects in communicating appreciation, and explains why managers themselves often feel not appreciated at work (and lack in the appreciation of others). The present study contributes to leadership discourses by offering sensitive insights that enable a reflective debate about formally assigned and intrinsically acknowledged communication responsibility in an organizational context. The chosen design does not allow generalizability; the data is limited to the perspective of managers from big organizations (<250 employees) in Europe.}},
author = {{Stranzl, Julia and Mazzei, Alessandra and Simonsson, Charlotte and Tkalac Verčič, Ana}},
issn = {{2329-4884}},
language = {{eng}},
publisher = {{SAGE Publications}},
series = {{International Journal of Business Communication}},
title = {{Appreciation From a Management Perspective : Exploring the Complexity of Managers Communication Responsibility Through a Diary Study}},
url = {{http://dx.doi.org/10.1177/23294884251395682}},
doi = {{10.1177/23294884251395682}},
year = {{2026}},
}