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Consumer Perspectives on longevity and Reliability : A National Study of Purchasing Factors Across Eighteen Product Categories

Gnanapragasam, Alex ; Cole, Christine ; Singh, Jagdeep LU orcid and Cooper, Tim (2018) 25th CIRP Conference on Life Cycle Engineering, , CIRP LCE 2018 In Procedia CIRP 69. p.910-915
Abstract

Increasing global demand for durable goods prevents the decoupling of economic growth from natural resource use required to achieve sustainable consumption and production. Presently, most consumers in the United Kingdom (UK) exhibit a strong preference for purchasing new durable goods. Therefore, short-to-medium term strategies that seek to engender sustainable consumption of durable goods should focus on encouraging consumers to choose longer-lasting, reliable products. This paper outlines the importance consumers place on six purchasing factors (appearance, brand, guarantee length, longevity, price and reliability) across eighteen categories of durable goods. Data was collected from a UK national survey of consumer satisfaction with... (More)

Increasing global demand for durable goods prevents the decoupling of economic growth from natural resource use required to achieve sustainable consumption and production. Presently, most consumers in the United Kingdom (UK) exhibit a strong preference for purchasing new durable goods. Therefore, short-to-medium term strategies that seek to engender sustainable consumption of durable goods should focus on encouraging consumers to choose longer-lasting, reliable products. This paper outlines the importance consumers place on six purchasing factors (appearance, brand, guarantee length, longevity, price and reliability) across eighteen categories of durable goods. Data was collected from a UK national survey of consumer satisfaction with product lifetimes (n=2207). The research identified that most consumers consistently emphasise the importance of longevity and reliability when purchasing new products. If consumer preference for longer-lasting, reliable products can be translated into purchasing behaviour, progress can be made towards engendering sustainable consumption, enacting the circular economy and reducing national ecological footprints.

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Please use this url to cite or link to this publication:
author
; ; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Consumer survey, Durable goods, Longer-lasting products, Purchasing factors, Sustainable consumption and production
host publication
The 25th CIRP Conference on Life Cycle Engineering
series title
Procedia CIRP
volume
69
pages
6 pages
conference name
25th CIRP Conference on Life Cycle Engineering, , CIRP LCE 2018
conference location
Copenhagen, Denmark
conference dates
2018-04-30 - 2018-05-02
external identifiers
  • scopus:85047065497
ISSN
2212-8271
DOI
10.1016/j.procir.2017.11.151
language
English
LU publication?
no
id
af1473fd-2a68-482b-80ea-af5b94adfbc6
date added to LUP
2018-06-23 14:04:26
date last changed
2022-04-25 07:46:35
@inproceedings{af1473fd-2a68-482b-80ea-af5b94adfbc6,
  abstract     = {{<p>Increasing global demand for durable goods prevents the decoupling of economic growth from natural resource use required to achieve sustainable consumption and production. Presently, most consumers in the United Kingdom (UK) exhibit a strong preference for purchasing new durable goods. Therefore, short-to-medium term strategies that seek to engender sustainable consumption of durable goods should focus on encouraging consumers to choose longer-lasting, reliable products. This paper outlines the importance consumers place on six purchasing factors (appearance, brand, guarantee length, longevity, price and reliability) across eighteen categories of durable goods. Data was collected from a UK national survey of consumer satisfaction with product lifetimes (n=2207). The research identified that most consumers consistently emphasise the importance of longevity and reliability when purchasing new products. If consumer preference for longer-lasting, reliable products can be translated into purchasing behaviour, progress can be made towards engendering sustainable consumption, enacting the circular economy and reducing national ecological footprints.</p>}},
  author       = {{Gnanapragasam, Alex and Cole, Christine and Singh, Jagdeep and Cooper, Tim}},
  booktitle    = {{The 25th CIRP Conference on Life Cycle Engineering}},
  issn         = {{2212-8271}},
  keywords     = {{Consumer survey; Durable goods; Longer-lasting products; Purchasing factors; Sustainable consumption and production}},
  language     = {{eng}},
  month        = {{01}},
  pages        = {{910--915}},
  series       = {{Procedia CIRP}},
  title        = {{Consumer Perspectives on longevity and Reliability : A National Study of Purchasing Factors Across Eighteen Product Categories}},
  url          = {{http://dx.doi.org/10.1016/j.procir.2017.11.151}},
  doi          = {{10.1016/j.procir.2017.11.151}},
  volume       = {{69}},
  year         = {{2018}},
}