Odysseys: analysing service journeys from the customers’ perspective
(2001) In Managing Service Quality 10(6). p.389-396
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/935144
- author
- Gyimothy, Szilvia LU
- publishing date
- 2001
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Managing Service Quality
- volume
- 10
- issue
- 6
- pages
- 389 - 396
- language
- English
- LU publication?
- no
- additional info
- Awards of Excellence 2001 af MCB Literati Club
- id
- b6074f5c-1865-4df5-8ad4-1fd59b16d16b (old id 935144)
- date added to LUP
- 2016-04-04 13:46:18
- date last changed
- 2018-11-21 21:16:11
@article{b6074f5c-1865-4df5-8ad4-1fd59b16d16b,
author = {{Gyimothy, Szilvia}},
language = {{eng}},
number = {{6}},
pages = {{389--396}},
series = {{Managing Service Quality}},
title = {{Odysseys: analysing service journeys from the customers’ perspective}},
volume = {{10}},
year = {{2001}},
}