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The struggle of leadership work: Three interactional challenges in mobilizing actors to commit to future action

Nielsen, Elisabet Skov and Larsson, Magnus LU (2025) In Leadership 21(2). p.74-95
Abstract
Although it is widely recognized that leadership concerns organizing future actions and mobilizing organizational actors to pursue them, our understanding of how this is accomplished in situated work interactions is relatively limited. Recent ethnographic studies have focused on leadership work resulting in the emergence of direction. This study explores the efforts involved in attempting to mobilize actors to act in such direction. Drawing on video recordings of managerial meetings in two Danish organizations, we take an ethnomethodological approach to explore in detail what is at stake in the leadership work of mobilizing future action. Our analysis demonstrates that leadership in these meetings largely consists of what we term... (More)
Although it is widely recognized that leadership concerns organizing future actions and mobilizing organizational actors to pursue them, our understanding of how this is accomplished in situated work interactions is relatively limited. Recent ethnographic studies have focused on leadership work resulting in the emergence of direction. This study explores the efforts involved in attempting to mobilize actors to act in such direction. Drawing on video recordings of managerial meetings in two Danish organizations, we take an ethnomethodological approach to explore in detail what is at stake in the leadership work of mobilizing future action. Our analysis demonstrates that leadership in these meetings largely consists of what we term interactional organizing work, involving three central challenges: establishing a shared understanding of what the problem at hand is, who owns the problem and is accountable for it, and how the problem should be addressed. Rather than a smooth flow of emerging direction, we see a struggle between different interests with different implications, leading us to suggest that agency be treated as less of an either individual or relational matter and consider leadership to be a collaborative process that builds and grows from individual agencies. (Less)
Abstract (Swedish)
Although it is widely recognized that leadership concerns organizing future actions and mobilizing organizational actors to pursue them, our understanding of how this is accomplished in situated work interactions is relatively limited. Recent ethnographic studies have focused on leadership work resulting in the emergence of direction. This study explores the efforts involved in attempting to mobilize actors to act in such direction. Drawing on video recordings of managerial meetings in two Danish organizations, we take an ethnomethodological approach to explore in detail what is at stake in the leadership work of mobilizing future action. Our analysis demonstrates that leadership in these meetings largely consists of what we term... (More)
Although it is widely recognized that leadership concerns organizing future actions and mobilizing organizational actors to pursue them, our understanding of how this is accomplished in situated work interactions is relatively limited. Recent ethnographic studies have focused on leadership work resulting in the emergence of direction. This study explores the efforts involved in attempting to mobilize actors to act in such direction. Drawing on video recordings of managerial meetings in two Danish organizations, we take an ethnomethodological approach to explore in detail what is at stake in the leadership work of mobilizing future action. Our analysis demonstrates that leadership in these meetings largely consists of what we term interactional organizing work, involving three central challenges: establishing a shared understanding of what the problem at hand is, who owns the problem and is accountable for it, and how the problem should be addressed. Rather than a smooth flow of emerging direction, we see a struggle between different interests with different implications, leading us to suggest that agency be treated as less of an either individual or relational matter and consider leadership to be a collaborative process that builds and grows from individual agencies. (Less)
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author
and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Leadership, organizing, ethnomethodology, conversation analysis, interaction analysis, management meetings
in
Leadership
volume
21
issue
2
pages
74 - 95
publisher
SAGE Publications
external identifiers
  • scopus:85215584473
ISSN
1742-7169
DOI
10.1177/17427150251313564
language
English
LU publication?
yes
id
b6ceba96-229d-42a7-bd4c-9ad264a628c3
date added to LUP
2025-03-13 13:47:18
date last changed
2025-05-13 09:49:35
@article{b6ceba96-229d-42a7-bd4c-9ad264a628c3,
  abstract     = {{Although it is widely recognized that leadership concerns organizing future actions and mobilizing organizational actors to pursue them, our understanding of how this is accomplished in situated work interactions is relatively limited. Recent ethnographic studies have focused on leadership work resulting in the emergence of direction. This study explores the efforts involved in attempting to mobilize actors to act in such direction. Drawing on video recordings of managerial meetings in two Danish organizations, we take an ethnomethodological approach to explore in detail what is at stake in the leadership work of mobilizing future action. Our analysis demonstrates that leadership in these meetings largely consists of what we term interactional organizing work, involving three central challenges: establishing a shared understanding of what the problem at hand is, who owns the problem and is accountable for it, and how the problem should be addressed. Rather than a smooth flow of emerging direction, we see a struggle between different interests with different implications, leading us to suggest that agency be treated as less of an either individual or relational matter and consider leadership to be a collaborative process that builds and grows from individual agencies.}},
  author       = {{Nielsen, Elisabet Skov and Larsson, Magnus}},
  issn         = {{1742-7169}},
  keywords     = {{Leadership; organizing; ethnomethodology; conversation analysis; interaction analysis; management meetings}},
  language     = {{eng}},
  month        = {{01}},
  number       = {{2}},
  pages        = {{74--95}},
  publisher    = {{SAGE Publications}},
  series       = {{Leadership}},
  title        = {{The struggle of leadership work: Three interactional challenges in mobilizing actors to commit to future action}},
  url          = {{http://dx.doi.org/10.1177/17427150251313564}},
  doi          = {{10.1177/17427150251313564}},
  volume       = {{21}},
  year         = {{2025}},
}