요양보호사의 고용특성과 시설장에 대한 변혁적 리더십 인식이 서비스 질에 미치는 영향에 관한 연구
(2021) In Journal of the Korean Gerontological Society 41(2). p.217-240- Abstract
- The purpose of this study is to examine the effect of care workers employment characteristics and perception of facility directors’ transformational leadership on quality of service through a hierarchical linear model. For this aim, survey data were collected amongst 240 lder adults and 200 care workers who are affiliated within 45 long-term care facilities in Seoul, and analyzed using SPSS 26.0 and HLM 8.0. As a result, one’s perception of transformational leadership had a positive effect, whereas, among employment characteristics, employment type and working hours had negative effects on quality of service. Regular workers with fewer working hours and higher awareness of transformational leadership toward the director provided higher... (More)
- The purpose of this study is to examine the effect of care workers employment characteristics and perception of facility directors’ transformational leadership on quality of service through a hierarchical linear model. For this aim, survey data were collected amongst 240 lder adults and 200 care workers who are affiliated within 45 long-term care facilities in Seoul, and analyzed using SPSS 26.0 and HLM 8.0. As a result, one’s perception of transformational leadership had a positive effect, whereas, among employment characteristics, employment type and working hours had negative effects on quality of service. Regular workers with fewer working hours and higher awareness of transformational leadership toward the director provided higher quality of service. But wage, total experience and tenure didn t meaningfully affect it. Therefore, the following suggestions were presented. First, it is necessary to reorganize incentive, salary systems and budgets, changing the status of temporary workers hourly wage system into that of regular workers’ monthly one in order to strengthen employment security with acknowledging fundamental professional values through reinforcement of expertise. Reinforcement of long-term care’s publicness and establishment of base facilities are also suggested. Second, maintaining appropriate hours of work and rest including annual leave under the Labor Standards Act is needed. Also, increasing the salary of and decreasing working hours for night shift workers are required. Third, education and intervention for inspiring transformational leadership of directors and strengthening qualification standards of them are required. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/b869e4ce-5cbe-49b4-85e6-75dd4e9deec6
- author
- Kim, Hyeji LU
- organization
- alternative title
- The impact of care workers' employment characteristics and perception of facility directors' transformational leadership on quality of service
- publishing date
- 2021
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Journal of the Korean Gerontological Society
- volume
- 41
- issue
- 2
- pages
- 24 pages
- ISSN
- 1225-1356
- DOI
- 10.31888/JKGS.2021.41.2.217
- language
- Korean
- LU publication?
- yes
- id
- b869e4ce-5cbe-49b4-85e6-75dd4e9deec6
- date added to LUP
- 2026-01-25 01:13:50
- date last changed
- 2026-01-26 10:49:31
@article{b869e4ce-5cbe-49b4-85e6-75dd4e9deec6,
abstract = {{The purpose of this study is to examine the effect of care workers employment characteristics and perception of facility directors’ transformational leadership on quality of service through a hierarchical linear model. For this aim, survey data were collected amongst 240 lder adults and 200 care workers who are affiliated within 45 long-term care facilities in Seoul, and analyzed using SPSS 26.0 and HLM 8.0. As a result, one’s perception of transformational leadership had a positive effect, whereas, among employment characteristics, employment type and working hours had negative effects on quality of service. Regular workers with fewer working hours and higher awareness of transformational leadership toward the director provided higher quality of service. But wage, total experience and tenure didn t meaningfully affect it. Therefore, the following suggestions were presented. First, it is necessary to reorganize incentive, salary systems and budgets, changing the status of temporary workers hourly wage system into that of regular workers’ monthly one in order to strengthen employment security with acknowledging fundamental professional values through reinforcement of expertise. Reinforcement of long-term care’s publicness and establishment of base facilities are also suggested. Second, maintaining appropriate hours of work and rest including annual leave under the Labor Standards Act is needed. Also, increasing the salary of and decreasing working hours for night shift workers are required. Third, education and intervention for inspiring transformational leadership of directors and strengthening qualification standards of them are required.}},
author = {{Kim, Hyeji}},
issn = {{1225-1356}},
language = {{kor}},
number = {{2}},
pages = {{217--240}},
series = {{Journal of the Korean Gerontological Society}},
title = {{요양보호사의 고용특성과 시설장에 대한 변혁적 리더십 인식이 서비스 질에 미치는 영향에 관한 연구}},
url = {{http://dx.doi.org/10.31888/JKGS.2021.41.2.217}},
doi = {{10.31888/JKGS.2021.41.2.217}},
volume = {{41}},
year = {{2021}},
}