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Development of a Survey Instrument to Explore Telehealth Adoption in the Healthcare Domain

Chowdhury, Avijit LU orcid ; Hafeez-Baig, Abdul and Gururajan, Raj (2021) Thematic Area, HIMI 2021
Held as Part of the 23rd HCI International Conference, HCII 2021 In Lecture Notes in Computer Science 12766. p.208-225
Abstract
The purpose of this paper is to present a validated and reliable survey instrument to explore the determinants of telehealth adoption by healthcare professionals in developing countries. The survey instrument has been procreated for measuring the determinants of telehealth adoption in the Indian healthcare domain. A research design was conceived whereby three stages of methodologies were applied to establish and confirm the determinants. The stages are literature review, qualitative data collection and analysis, and finally, a survey for quantitative analysis generalising the findings over a large population to validate the findings of the first two stages. While the literature review and qualitative findings validated the perceived... (More)
The purpose of this paper is to present a validated and reliable survey instrument to explore the determinants of telehealth adoption by healthcare professionals in developing countries. The survey instrument has been procreated for measuring the determinants of telehealth adoption in the Indian healthcare domain. A research design was conceived whereby three stages of methodologies were applied to establish and confirm the determinants. The stages are literature review, qualitative data collection and analysis, and finally, a survey for quantitative analysis generalising the findings over a large population to validate the findings of the first two stages. While the literature review and qualitative findings validated the perceived determinants or the items of the survey, the internal consistency or reliability of the items has been established by the survey conducted in India in the month of January to February 2020. A total of 11 responses were received by the online survey out of which 7 were full responses. Further, in the paper mode survey, 1,000 surveys were distributed among the Indian healthcare professionals out of which 343 completed responses were collected afterwards. The outcome of the pilot stage survey that stemmed out from the survey development process was a comprehensive 97-item survey instrument, based on 5 point Likert-scale, along with acceptable levels of internal consistency and validity. The contribution of the paper lies with providing a validated, and reliable survey instrument which could be utilised for telehealth adoption or ICT adoption research in healthcare domains in developing countries. (Less)
Please use this url to cite or link to this publication:
author
; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Telehealth adoption, Indian healthcare, Survey instrument
host publication
Human Interface and the Management of Information Information-Rich and Intelligent Environments : Thematic Area, HIMI 2021 Held as Part of the 23rd HCI International Conference, HCII 2021 Virtual Event, July 24–29, 2021, Proceedings, Part II - Thematic Area, HIMI 2021 Held as Part of the 23rd HCI International Conference, HCII 2021 Virtual Event, July 24–29, 2021, Proceedings, Part II
series title
Lecture Notes in Computer Science
editor
Yamamoto, Sakae and Mori, Hirohiko
volume
12766
pages
208 - 225
publisher
Springer
conference name
Thematic Area, HIMI 2021<br/>Held as Part of the 23rd HCI International Conference, HCII 2021
conference dates
2021-07-24 - 2021-07-29
external identifiers
  • scopus:85142857958
ISSN
1611-3349
ISBN
978-3-030-78360-0
978-3-030-78361-7
DOI
10.1007/978-3-030-78361-7_16
language
English
LU publication?
no
id
bb19915a-e1c6-495d-b47c-32e950619473
date added to LUP
2023-08-22 14:27:39
date last changed
2024-03-23 00:04:01
@inproceedings{bb19915a-e1c6-495d-b47c-32e950619473,
  abstract     = {{The purpose of this paper is to present a validated and reliable survey instrument to explore the determinants of telehealth adoption by healthcare professionals in developing countries. The survey instrument has been procreated for measuring the determinants of telehealth adoption in the Indian healthcare domain. A research design was conceived whereby three stages of methodologies were applied to establish and confirm the determinants. The stages are literature review, qualitative data collection and analysis, and finally, a survey for quantitative analysis generalising the findings over a large population to validate the findings of the first two stages. While the literature review and qualitative findings validated the perceived determinants or the items of the survey, the internal consistency or reliability of the items has been established by the survey conducted in India in the month of January to February 2020. A total of 11 responses were received by the online survey out of which 7 were full responses. Further, in the paper mode survey, 1,000 surveys were distributed among the Indian healthcare professionals out of which 343 completed responses were collected afterwards. The outcome of the pilot stage survey that stemmed out from the survey development process was a comprehensive 97-item survey instrument, based on 5 point Likert-scale, along with acceptable levels of internal consistency and validity. The contribution of the paper lies with providing a validated, and reliable survey instrument which could be utilised for telehealth adoption or ICT adoption research in healthcare domains in developing countries.}},
  author       = {{Chowdhury, Avijit and Hafeez-Baig, Abdul and Gururajan, Raj}},
  booktitle    = {{Human Interface  and the Management  of Information Information-Rich and Intelligent  Environments : Thematic Area, HIMI 2021 Held as Part of the 23rd HCI International Conference, HCII 2021 Virtual Event, July 24–29, 2021, Proceedings, Part II}},
  editor       = {{Yamamoto, Sakae and Mori, Hirohiko}},
  isbn         = {{978-3-030-78360-0}},
  issn         = {{1611-3349}},
  keywords     = {{Telehealth adoption; Indian healthcare; Survey instrument}},
  language     = {{eng}},
  pages        = {{208--225}},
  publisher    = {{Springer}},
  series       = {{Lecture Notes in Computer Science}},
  title        = {{Development of a Survey Instrument to Explore Telehealth Adoption in the Healthcare Domain}},
  url          = {{http://dx.doi.org/10.1007/978-3-030-78361-7_16}},
  doi          = {{10.1007/978-3-030-78361-7_16}},
  volume       = {{12766}},
  year         = {{2021}},
}