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Concluding comments : The reflective manager in action

Lapsley, Irvine ; Mattisson, Ola LU and Ramberg, Ulf LU orcid (2021) 2022. p.187-197
Abstract
This conclusion presents some closing thoughts on the concepts covered in the preceding chapters of this book. The book argues that a vision can make explicit values and priorities in an organization. It elaborates on the use of strategic cost management and how it can be used, not solely but in connection with other more qualitative data. The book discusses performance management. It elaborates on challenges related to the implementation of information and communications technology (ICT) solutions. The book argues that uncritically introducing branding concepts from the private sector into public services. It focuses on Lean Management questions whether a tool devised by and for a major vehicle manufacturer is also applicable to public... (More)
This conclusion presents some closing thoughts on the concepts covered in the preceding chapters of this book. The book argues that a vision can make explicit values and priorities in an organization. It elaborates on the use of strategic cost management and how it can be used, not solely but in connection with other more qualitative data. The book discusses performance management. It elaborates on challenges related to the implementation of information and communications technology (ICT) solutions. The book argues that uncritically introducing branding concepts from the private sector into public services. It focuses on Lean Management questions whether a tool devised by and for a major vehicle manufacturer is also applicable to public services. The book also focuses on resilience explains how resilient management may be constituted and understood by discussing resilience and sensemaking. It describes the risks of risk management. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Managing Public Services : Making Informed Choices - Making Informed Choices
editor
Mattisson, Ola and Lapsley, Irvine
volume
2022
edition
1
pages
11 pages
publisher
Routledge
ISBN
978-1-003-15438-9
978-0-367-72325-5
978-0-367-72324-8
DOI
10.4324/9781003154389-13
project
Public Management Research
language
English
LU publication?
yes
id
bf24038c-1e91-47aa-a3e5-fb08ca9ea6b0
date added to LUP
2021-10-08 12:44:23
date last changed
2021-12-17 14:37:48
@inbook{bf24038c-1e91-47aa-a3e5-fb08ca9ea6b0,
  abstract     = {{This conclusion presents some closing thoughts on the concepts covered in the preceding chapters of this book. The book argues that a vision can make explicit values and priorities in an organization. It elaborates on the use of strategic cost management and how it can be used, not solely but in connection with other more qualitative data. The book discusses performance management. It elaborates on challenges related to the implementation of information and communications technology (ICT) solutions. The book argues that uncritically introducing branding concepts from the private sector into public services. It focuses on Lean Management questions whether a tool devised by and for a major vehicle manufacturer is also applicable to public services. The book also focuses on resilience explains how resilient management may be constituted and understood by discussing resilience and sensemaking. It describes the risks of risk management.}},
  author       = {{Lapsley, Irvine and Mattisson, Ola and Ramberg, Ulf}},
  booktitle    = {{Managing Public Services : Making Informed Choices}},
  editor       = {{Mattisson, Ola and Lapsley, Irvine}},
  isbn         = {{978-1-003-15438-9}},
  language     = {{eng}},
  month        = {{11}},
  pages        = {{187--197}},
  publisher    = {{Routledge}},
  title        = {{Concluding comments : The reflective manager in action}},
  url          = {{http://dx.doi.org/10.4324/9781003154389-13}},
  doi          = {{10.4324/9781003154389-13}},
  volume       = {{2022}},
  year         = {{2021}},
}