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Bridging Boundaries: Challenges to integrated collaboration in design-driven innovation

Warell, Anders LU (2019) 13th International Conference on Design Principles & Practices
Abstract
This paper presents a pilot study of the collaborative interaction between industrial design and engineering design in a significant product
development project at a major Swedish vehicle manufacturer. Since industrial and engineering design have different approaches to product
development, they require careful integration to reach their full potential, to reach project goals, and to ensure the innovative capability of the
company. The objective of the research was to identify factors and suggest practices which support successful integration and nurture design-led
innovation processes. In the study, six industrial designers at managerial and operative levels were interviewed. It was found that the industrial
design... (More)
This paper presents a pilot study of the collaborative interaction between industrial design and engineering design in a significant product
development project at a major Swedish vehicle manufacturer. Since industrial and engineering design have different approaches to product
development, they require careful integration to reach their full potential, to reach project goals, and to ensure the innovative capability of the
company. The objective of the research was to identify factors and suggest practices which support successful integration and nurture design-led
innovation processes. In the study, six industrial designers at managerial and operative levels were interviewed. It was found that the industrial
design department developed multiple strategies in order to mitigate disagreements and conflicts of interest in the collaboration. Firstly, designers
developed long-term, inter-personal relationships with key engineering designers and property-owners, who were critical for meeting design related
objectives. Secondly, the design department instigated studio visits, where project members were invited to experience and review physical and
tangible prototypes, constructed to represent the current status of the project in terms of product design resolution. Furthermore, the study
suggested that the different ways to specify the design was a source of conflict, which could not be resolved by creating shared understandings of
needs and objectives. Therefore, as a third strategy, the design department addressed top management to make design decisions of strategic
importance for the project. The study suggests that communication practices, creation of shared goals, and the use of ‘boundary objects’ support
interdisciplinary collaboration. Future studies will explore these factors further. (Less)
Please use this url to cite or link to this publication:
author
publishing date
type
Contribution to conference
publication status
published
subject
conference name
13th International Conference on Design Principles & Practices
conference location
St Petersburg, Russian Federation
conference dates
2019-03-01 - 2019-03-03
language
English
LU publication?
no
id
bf6b687d-a410-4ec9-bfd5-f7d4a99b649b
date added to LUP
2019-07-01 00:25:51
date last changed
2019-12-18 14:32:28
@misc{bf6b687d-a410-4ec9-bfd5-f7d4a99b649b,
  abstract     = {{This paper presents a pilot study of the collaborative interaction between industrial design and engineering design in a significant product<br/>development project at a major Swedish vehicle manufacturer. Since industrial and engineering design have different approaches to product<br/>development, they require careful integration to reach their full potential, to reach project goals, and to ensure the innovative capability of the<br/>company. The objective of the research was to identify factors and suggest practices which support successful integration and nurture design-led<br/>innovation processes. In the study, six industrial designers at managerial and operative levels were interviewed. It was found that the industrial<br/>design department developed multiple strategies in order to mitigate disagreements and conflicts of interest in the collaboration. Firstly, designers<br/>developed long-term, inter-personal relationships with key engineering designers and property-owners, who were critical for meeting design related<br/>objectives. Secondly, the design department instigated studio visits, where project members were invited to experience and review physical and<br/>tangible prototypes, constructed to represent the current status of the project in terms of product design resolution. Furthermore, the study<br/>suggested that the different ways to specify the design was a source of conflict, which could not be resolved by creating shared understandings of<br/>needs and objectives. Therefore, as a third strategy, the design department addressed top management to make design decisions of strategic<br/>importance for the project. The study suggests that communication practices, creation of shared goals, and the use of ‘boundary objects’ support<br/>interdisciplinary collaboration. Future studies will explore these factors further.}},
  author       = {{Warell, Anders}},
  language     = {{eng}},
  title        = {{Bridging Boundaries: Challenges to integrated collaboration in design-driven innovation}},
  year         = {{2019}},
}