Capturing the social value of buildings : The promise of Social Return on Investment (SROI)
(2016) In Building and Environment 103. p.289-301- Abstract
- Existing post-occupancy research rarely considers the importance of the sociality of the building user community and its building user group dynamics. A social value agenda is proposed to promote user- centred design within the built environment, by looking beyond physical design to consider the dy- namic interactions that exist between people and their built environment within the social context that mediates them. A social impact valuation methodology, Social Return on Investment (SROI), is trialled in three nonclinical case buildings of varying levels of user-centred design and different build types, rep- resenting applied social value research. A qualitative comparison of the “social value” of the case buildings considers the physical... (More)
- Existing post-occupancy research rarely considers the importance of the sociality of the building user community and its building user group dynamics. A social value agenda is proposed to promote user- centred design within the built environment, by looking beyond physical design to consider the dy- namic interactions that exist between people and their built environment within the social context that mediates them. A social impact valuation methodology, Social Return on Investment (SROI), is trialled in three nonclinical case buildings of varying levels of user-centred design and different build types, rep- resenting applied social value research. A qualitative comparison of the “social value” of the case buildings considers the physical design, as well as their varying briefing and design processes, organ- isational set-ups and building management, and the experiences of the building users. However, the financial SROI data is inconsistent with the qualitative narratives, leading to concern over the effec- tiveness of SROI at capturing the implications of the sociality of the building user community. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/c8c3d6e2-de81-4527-a1b5-782fb7581912
- author
- Watson, Kelly ; Evans, James ; Karvonen, Andrew LU and Whitley, Tim
- publishing date
- 2016
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Building user community, Post-occupancy evaluation, Social return on investment, Social value, User-centred design
- in
- Building and Environment
- volume
- 103
- pages
- 13 pages
- publisher
- Elsevier
- external identifiers
-
- scopus:84966552445
- ISSN
- 0360-1323
- DOI
- 10.1016/j.buildenv.2016.04.007
- language
- English
- LU publication?
- no
- id
- c8c3d6e2-de81-4527-a1b5-782fb7581912
- date added to LUP
- 2021-11-21 08:22:26
- date last changed
- 2022-07-05 15:34:21
@article{c8c3d6e2-de81-4527-a1b5-782fb7581912,
abstract = {{Existing post-occupancy research rarely considers the importance of the sociality of the building user community and its building user group dynamics. A social value agenda is proposed to promote user- centred design within the built environment, by looking beyond physical design to consider the dy- namic interactions that exist between people and their built environment within the social context that mediates them. A social impact valuation methodology, Social Return on Investment (SROI), is trialled in three nonclinical case buildings of varying levels of user-centred design and different build types, rep- resenting applied social value research. A qualitative comparison of the “social value” of the case buildings considers the physical design, as well as their varying briefing and design processes, organ- isational set-ups and building management, and the experiences of the building users. However, the financial SROI data is inconsistent with the qualitative narratives, leading to concern over the effec- tiveness of SROI at capturing the implications of the sociality of the building user community.}},
author = {{Watson, Kelly and Evans, James and Karvonen, Andrew and Whitley, Tim}},
issn = {{0360-1323}},
keywords = {{Building user community; Post-occupancy evaluation; Social return on investment; Social value; User-centred design}},
language = {{eng}},
pages = {{289--301}},
publisher = {{Elsevier}},
series = {{Building and Environment}},
title = {{Capturing the social value of buildings : The promise of Social Return on Investment (SROI)}},
url = {{http://dx.doi.org/10.1016/j.buildenv.2016.04.007}},
doi = {{10.1016/j.buildenv.2016.04.007}},
volume = {{103}},
year = {{2016}},
}