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Promoting sustainable travel behaviour through the use of smartphone applications: A review and development of a conceptual model

Andersson, Alfred LU ; Hiselius, Lena LU and Adell, Emeli (2018) In Travel Behaviour and Society 11(2018). p.52-61
Abstract (Swedish)
The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new tech- nology can solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather... (More)
The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new tech- nology can solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather empirical evidence which forms the foundation of the conceptual model. The empirical findings were tested and verified against a theo- retical framework consisted of The Transtheoretical Model, Theory of Planned Behaviour, Diffusion of Innovations and the concept of Gamification. The results suggest that customization to the user, relevant and
contextualised information and feedback, commitment, and appealing design are important aspects when in- fluencing users to behaviour change through smartphone applications. The conceptual model provides further knowledge of key aspects to consider when developing persuasive tools that aims to encourage more sustainable modes of transport.
1. (Less)
Abstract
The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new technology
can solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather... (More)
The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new technology
can solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather empirical evidence which
forms the foundation of the conceptual model. The empirical findings were tested and verified against a theoretical
framework consisted of The Transtheoretical Model, Theory of Planned Behaviour, Diffusion of Innovations and the concept of Gamification. The results suggest that customization to the user, relevant and contextualised information and feedback, commitment, and appealing design are important aspects when influencing users to behaviour change through smartphone applications. The conceptual model provides further knowledge of key aspects to consider when developing persuasive tools that aims to encourage more sustainable
modes of transport. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Travel behaviour, ICT, Smartphone applications, behaviour change, Sustainable mobility, Sustainable mobility, Travel behaviour, ICT Smartphone applications , Behaviour change
in
Travel Behaviour and Society
volume
11
issue
2018
pages
10 pages
external identifiers
  • scopus:85044676441
ISSN
2214-367X
DOI
10.1016/j.tbs.2017.12.008
language
English
LU publication?
yes
id
cb56a300-1b56-47a6-a44a-4a884b320757
date added to LUP
2018-02-23 12:23:15
date last changed
2018-05-29 12:24:26
@article{cb56a300-1b56-47a6-a44a-4a884b320757,
  abstract     = {The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new technology<br/>can solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather empirical evidence which<br/>forms the foundation of the conceptual model. The empirical findings were tested and verified against a theoretical<br/>framework consisted of The Transtheoretical Model, Theory of Planned Behaviour, Diffusion of Innovations and the concept of Gamification. The results suggest that customization to the user, relevant and contextualised information and feedback, commitment, and appealing design are important aspects when influencing users to behaviour change through smartphone applications. The conceptual model provides further knowledge of key aspects to consider when developing persuasive tools that aims to encourage more sustainable<br/>modes of transport.},
  articleno    = {11},
  author       = {Andersson, Alfred and Hiselius, Lena and Adell, Emeli},
  issn         = {2214-367X},
  keyword      = {Travel behaviour,ICT,Smartphone applications,behaviour change,Sustainable mobility, Sustainable mobility,Travel behaviour, ICT Smartphone applications , Behaviour change},
  language     = {eng},
  month        = {01},
  number       = {2018},
  pages        = {52--61},
  series       = {Travel Behaviour and Society},
  title        = {Promoting sustainable travel behaviour through the use of smartphone applications: A review and development of a conceptual model},
  url          = {http://dx.doi.org/10.1016/j.tbs.2017.12.008},
  volume       = {11},
  year         = {2018},
}