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A practitioners guide for C2 evaluations : Quantitative measurements of performance and effectiveness

Baroutsi, Nicoletta LU (2018) 15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018 2018-May. p.170-189
Abstract

Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two... (More)

Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements to be met, for example, whether it is a real response or an exercise, or what competencies the evaluator has. For best result, these requirements ought to be reflected in the chosen measurement.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Command & Control, Crisis Response Management, Effectiveness, Evaluation, Performance, Quantitative Measurements
host publication
Proceedings of the 15th ISCRAM Conference
editor
Tomaszewski, Brian and Boersma, Kees
volume
2018-May
pages
20 pages
publisher
Information Systems for Crisis Response and Management, ISCRAM
conference name
15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018
conference location
Rochester, United States
conference dates
2018-05-20 - 2018-05-23
external identifiers
  • scopus:85060716138
ISBN
9780692127605
language
English
LU publication?
yes
id
cca73841-251a-4ed1-9c50-38e30a79cd3c
alternative location
http://idl.iscram.org/files/nicolettabaroutsi/2018/1546_NicolettaBaroutsi2018.pdf
date added to LUP
2019-02-15 10:49:44
date last changed
2024-02-15 11:52:51
@inproceedings{cca73841-251a-4ed1-9c50-38e30a79cd3c,
  abstract     = {{<p>Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command &amp; Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements to be met, for example, whether it is a real response or an exercise, or what competencies the evaluator has. For best result, these requirements ought to be reflected in the chosen measurement.</p>}},
  author       = {{Baroutsi, Nicoletta}},
  booktitle    = {{Proceedings of the 15th ISCRAM Conference}},
  editor       = {{Tomaszewski, Brian and Boersma, Kees}},
  isbn         = {{9780692127605}},
  keywords     = {{Command & Control; Crisis Response Management; Effectiveness; Evaluation; Performance; Quantitative Measurements}},
  language     = {{eng}},
  pages        = {{170--189}},
  publisher    = {{Information Systems for Crisis Response and Management, ISCRAM}},
  title        = {{A practitioners guide for C2 evaluations : Quantitative measurements of performance and effectiveness}},
  url          = {{http://idl.iscram.org/files/nicolettabaroutsi/2018/1546_NicolettaBaroutsi2018.pdf}},
  volume       = {{2018-May}},
  year         = {{2018}},
}