A practitioners guide for C2 evaluations : Quantitative measurements of performance and effectiveness
(2018) 15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018 2018-May. p.170-189- Abstract
Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two... (More)
Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements to be met, for example, whether it is a real response or an exercise, or what competencies the evaluator has. For best result, these requirements ought to be reflected in the chosen measurement.
(Less)
- author
- Baroutsi, Nicoletta LU
- organization
- publishing date
- 2018
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Command & Control, Crisis Response Management, Effectiveness, Evaluation, Performance, Quantitative Measurements
- host publication
- Proceedings of the 15th ISCRAM Conference
- editor
- Tomaszewski, Brian and Boersma, Kees
- volume
- 2018-May
- pages
- 20 pages
- publisher
- Information Systems for Crisis Response and Management, ISCRAM
- conference name
- 15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018
- conference location
- Rochester, United States
- conference dates
- 2018-05-20 - 2018-05-23
- external identifiers
-
- scopus:85060716138
- ISBN
- 9780692127605
- language
- English
- LU publication?
- yes
- id
- cca73841-251a-4ed1-9c50-38e30a79cd3c
- alternative location
- http://idl.iscram.org/files/nicolettabaroutsi/2018/1546_NicolettaBaroutsi2018.pdf
- date added to LUP
- 2019-02-15 10:49:44
- date last changed
- 2024-02-15 11:52:51
@inproceedings{cca73841-251a-4ed1-9c50-38e30a79cd3c, abstract = {{<p>Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is a new analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements to be met, for example, whether it is a real response or an exercise, or what competencies the evaluator has. For best result, these requirements ought to be reflected in the chosen measurement.</p>}}, author = {{Baroutsi, Nicoletta}}, booktitle = {{Proceedings of the 15th ISCRAM Conference}}, editor = {{Tomaszewski, Brian and Boersma, Kees}}, isbn = {{9780692127605}}, keywords = {{Command & Control; Crisis Response Management; Effectiveness; Evaluation; Performance; Quantitative Measurements}}, language = {{eng}}, pages = {{170--189}}, publisher = {{Information Systems for Crisis Response and Management, ISCRAM}}, title = {{A practitioners guide for C2 evaluations : Quantitative measurements of performance and effectiveness}}, url = {{http://idl.iscram.org/files/nicolettabaroutsi/2018/1546_NicolettaBaroutsi2018.pdf}}, volume = {{2018-May}}, year = {{2018}}, }