Private ICT-Activities and Emotions at Work : A Swedish Diary Study
Palm, Kristina ; Bergman, Ann and Rosengren, Calle LU
(2022)
In Nordic Journal of Working Life Studies
12(1).
p.27-47
- Abstract
- The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for... (More)
- The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for example, we suggest that HR and managers take the causes of workplace emotions into consideration when addressing issues related to emotions at work. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/db1648c2-d6eb-45dc-a45d-7f3b6d350fdb
- author
- Palm, Kristina
; Bergman, Ann
and Rosengren, Calle
LU
- organization
- publishing date
- 2022
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Nordic Journal of Working Life Studies
- volume
- 12
- issue
- 1
- pages
- 27 - 47
- publisher
- Nordic Journal of Working Life Studies
- external identifiers
-
- scopus:85130182845
- ISSN
- 2245-0157
- DOI
- 10.18291/njwls.128552
- language
- English
- LU publication?
- yes
- id
- db1648c2-d6eb-45dc-a45d-7f3b6d350fdb
- date added to LUP
- 2021-09-14 10:57:55
- date last changed
- 2024-02-01 18:27:33
@article{db1648c2-d6eb-45dc-a45d-7f3b6d350fdb,
abstract = {{The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for example, we suggest that HR and managers take the causes of workplace emotions into consideration when addressing issues related to emotions at work.}},
author = {{Palm, Kristina and Bergman, Ann and Rosengren, Calle}},
issn = {{2245-0157}},
language = {{eng}},
number = {{1}},
pages = {{27--47}},
publisher = {{Nordic Journal of Working Life Studies}},
series = {{Nordic Journal of Working Life Studies}},
title = {{Private ICT-Activities and Emotions at Work : A Swedish Diary Study}},
url = {{http://dx.doi.org/10.18291/njwls.128552}},
doi = {{10.18291/njwls.128552}},
volume = {{12}},
year = {{2022}},
}