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Introduction

Mattisson, Ola LU and Lapsley, Irvine (2021) p.3-11
Abstract
In this chapter management of public services is introduced as a topic. The tasks and general challenges for management are described. Also, the specific setting for public services is elaborated on and discussed. In this uncertain environment management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. The ability to adapt quickly to unpredictable changes in circumstances is crucial. This is not a simple question of selecting the appropriate means to achieve a given end. We argue that this mission requires steering away from recipe management and instead emphasizing and encouraging reflective managers with a critical mindset. The chapter ends with a plan for the rest of the book.
Please use this url to cite or link to this publication:
author
and
organization
alternative title
Introduktion
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Manging Public services : Making Informed Choices - Making Informed Choices
editor
Lapsley, Irvine and Mattisson, Ola
pages
9 pages
publisher
Routledge
ISBN
978-0-367-72325-5
DOI
10.4324/9781003154389-1
language
English
LU publication?
yes
id
df39b60e-355c-4fe5-8f15-a21cb71a2363
date added to LUP
2021-12-17 12:28:58
date last changed
2023-02-03 15:23:43
@inbook{df39b60e-355c-4fe5-8f15-a21cb71a2363,
  abstract     = {{In this chapter management of public services is introduced as a topic. The tasks and general challenges for management are described. Also, the specific setting for public services is elaborated on and discussed. In this uncertain environment management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. The ability to adapt quickly to unpredictable changes in circumstances is crucial. This is not a simple question of selecting the appropriate means to achieve a given end. We argue that this mission requires steering away from recipe management and instead emphasizing and encouraging reflective managers with a critical mindset. The chapter ends with a plan for the rest of the book.}},
  author       = {{Mattisson, Ola and Lapsley, Irvine}},
  booktitle    = {{Manging Public services : Making Informed Choices}},
  editor       = {{Lapsley, Irvine and Mattisson, Ola}},
  isbn         = {{978-0-367-72325-5}},
  language     = {{eng}},
  month        = {{11}},
  pages        = {{3--11}},
  publisher    = {{Routledge}},
  title        = {{Introduction}},
  url          = {{http://dx.doi.org/10.4324/9781003154389-1}},
  doi          = {{10.4324/9781003154389-1}},
  year         = {{2021}},
}