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The situated strategies of standardization : – social workers’ form work in standardized family treatment in Sweden

Hjärpe, Teres LU and Martinell Barfoed, Elizabeth LU (2026) In Nordic Social Work Research p.1-1
Abstract (Swedish)
Regardless of workplace, social workers today use standardized tools for investigation, assessment and treatment that, to varying degrees, prescribe what information should be collected, with what questions, and what should be done in what order. With an ethnomethodological gaze on situated action and context, this article explores how social workers ascribe meaning to a standardized tool for family treatment, and what situated resources they use when integrating it into the treatment. Using qualitative material from group interviews with social workers, we demonstrate that the use of standardized treatment tools creates form work in far more pervasive ways than earlier research has recognized. When the treatment tool is given priority in... (More)
Regardless of workplace, social workers today use standardized tools for investigation, assessment and treatment that, to varying degrees, prescribe what information should be collected, with what questions, and what should be done in what order. With an ethnomethodological gaze on situated action and context, this article explores how social workers ascribe meaning to a standardized tool for family treatment, and what situated resources they use when integrating it into the treatment. Using qualitative material from group interviews with social workers, we demonstrate that the use of standardized treatment tools creates form work in far more pervasive ways than earlier research has recognized. When the treatment tool is given priority in the social order, form work means constructing the meaning of the treatment by its scripts, framing unexpected events as deviations and employing strategies to stay on path even when social reality offers challenges. If the treatment tool is given a shared priority with family relations, form work means monitoring the interpretations and uses of information, and contextualizing and translating between the structured manuals and the messy social reality. When the treatment tool is given lower priority, form work means being reflexive and legitimizing unscripted use, and living with the consequences that work efforts and effects will remain undocumented. Standardized instruments are produced and handled by people in interaction, which is why it is important that studies capture how they are used in action and in context. (Less)
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
Form work, family social work, standardization
in
Nordic Social Work Research
pages
15 pages
publisher
UBM Exhibition Singapore PTE LTD
external identifiers
  • scopus:105032915518
ISSN
2156-857X
DOI
10.1080/2156857X.2026.2644342
project
Digital och automatiserad öppenvård och behandling i Helsingborgs stad
language
English
LU publication?
yes
id
e05ba04c-d35f-4f67-abd3-2bc12bb6960d
date added to LUP
2026-03-18 14:51:43
date last changed
2026-04-28 15:19:10
@article{e05ba04c-d35f-4f67-abd3-2bc12bb6960d,
  abstract     = {{Regardless of workplace, social workers today use standardized tools for investigation, assessment and treatment that, to varying degrees, prescribe what information should be collected, with what questions, and what should be done in what order. With an ethnomethodological gaze on situated action and context, this article explores how social workers ascribe meaning to a standardized tool for family treatment, and what situated resources they use when integrating it into the treatment. Using qualitative material from group interviews with social workers, we demonstrate that the use of standardized treatment tools creates form work in far more pervasive ways than earlier research has recognized. When the treatment tool is given priority in the social order, form work means constructing the meaning of the treatment by its scripts, framing unexpected events as deviations and employing strategies to stay on path even when social reality offers challenges. If the treatment tool is given a shared priority with family relations, form work means monitoring the interpretations and uses of information, and contextualizing and translating between the structured manuals and the messy social reality. When the treatment tool is given lower priority, form work means being reflexive and legitimizing unscripted use, and living with the consequences that work efforts and effects will remain undocumented. Standardized instruments are produced and handled by people in interaction, which is why it is important that studies capture how they are used in action and in context.}},
  author       = {{Hjärpe, Teres and Martinell Barfoed, Elizabeth}},
  issn         = {{2156-857X}},
  keywords     = {{Form work, family social work, standardization}},
  language     = {{eng}},
  month        = {{03}},
  pages        = {{1--1}},
  publisher    = {{UBM Exhibition Singapore PTE LTD}},
  series       = {{Nordic Social Work Research}},
  title        = {{The situated strategies of standardization : – social workers’ form work in standardized family treatment in Sweden}},
  url          = {{http://dx.doi.org/10.1080/2156857X.2026.2644342}},
  doi          = {{10.1080/2156857X.2026.2644342}},
  year         = {{2026}},
}