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What do users tell you?: Considerations when collecting and analyzing opinions in traffic planning

Wahl, Charlotte LU (2012)
Abstract
Users’ perceptions of their traffic environment are of interest to both researchers and practitioners within the realm of traffic planning. The aim of this thesis is to contribute to methodological considerations when collecting and analyzing users’ opinions on features in their traffic environment. Questionnaires were sent out to residents along four arterial streets in Malmö, Sweden, covering questions related to their respective traffic environments. The results show that respondents’ answers were dependent on how frequently they walk in the neighbourhood and how the questions were phrased. Further, the results emphasize the importance of contextual aspects in terms of physical and traffic-related features in the streets, and show that... (More)
Users’ perceptions of their traffic environment are of interest to both researchers and practitioners within the realm of traffic planning. The aim of this thesis is to contribute to methodological considerations when collecting and analyzing users’ opinions on features in their traffic environment. Questionnaires were sent out to residents along four arterial streets in Malmö, Sweden, covering questions related to their respective traffic environments. The results show that respondents’ answers were dependent on how frequently they walk in the neighbourhood and how the questions were phrased. Further, the results emphasize the importance of contextual aspects in terms of physical and traffic-related features in the streets, and show that the respondents are quite able to relate to their surrounding environment when answering. The thesis also contains discussions on relationships between estimated occurrence and associated level of annoyance. Finally, conclusions are drawn from telephone interviews with practitioners, covering why and how collection of user opinions is executed in Swedish municipal planning. The results from the interview study create a frame for analyzing how the results from the questionnaire can be implemented. (Less)
Please use this url to cite or link to this publication:
author
supervisor
opponent
  • Jones, Peter, University College London, London, United Kingdom
organization
publishing date
type
Thesis
publication status
published
subject
keywords
street characteristics, annoyance, occurrence, traffic-related phenomenon, User, walking frequency, user involvement
pages
162 pages
defense location
Lecture hall V:B, V-building, John Ericssons väg 1, Lund University Faculty of Engineering
defense date
2012-02-17 10:15:00
ISBN
978-91-7473-267-2
language
English
LU publication?
yes
id
e7487832-f8d1-4be7-891e-177203828ccc (old id 2301448)
date added to LUP
2016-04-04 09:17:24
date last changed
2018-11-21 20:52:05
@phdthesis{e7487832-f8d1-4be7-891e-177203828ccc,
  abstract     = {{Users’ perceptions of their traffic environment are of interest to both researchers and practitioners within the realm of traffic planning. The aim of this thesis is to contribute to methodological considerations when collecting and analyzing users’ opinions on features in their traffic environment. Questionnaires were sent out to residents along four arterial streets in Malmö, Sweden, covering questions related to their respective traffic environments. The results show that respondents’ answers were dependent on how frequently they walk in the neighbourhood and how the questions were phrased. Further, the results emphasize the importance of contextual aspects in terms of physical and traffic-related features in the streets, and show that the respondents are quite able to relate to their surrounding environment when answering. The thesis also contains discussions on relationships between estimated occurrence and associated level of annoyance. Finally, conclusions are drawn from telephone interviews with practitioners, covering why and how collection of user opinions is executed in Swedish municipal planning. The results from the interview study create a frame for analyzing how the results from the questionnaire can be implemented.}},
  author       = {{Wahl, Charlotte}},
  isbn         = {{978-91-7473-267-2}},
  keywords     = {{street characteristics; annoyance; occurrence; traffic-related phenomenon; User; walking frequency; user involvement}},
  language     = {{eng}},
  school       = {{Lund University}},
  title        = {{What do users tell you?: Considerations when collecting and analyzing opinions in traffic planning}},
  url          = {{https://lup.lub.lu.se/search/files/5283706/2301464.pdf}},
  year         = {{2012}},
}