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Social media and organizing–An empirical analysis of the role of wiki affordances in organizing practices

Mansour, Osama LU ; Askenäs, Linda and Ghazawneh, Ahmad (2013) The 34th International Conference on Information Systems (ICIS), Milan, Italy
Abstract
The evolution of social media has introduced novel possibilities for work and interaction in organizations. The wiki technology is one important kind of social media technologies that is increasingly used to facilitate the creation and sharing of organizational knowledge within communities. Given the increasing use of social media in organizations and the lack of knowledge on their consequences for organizing, we use an affordance lens to explore the enactment of organizational wiki. Using qualitative data obtained through interviews, field visits, and documents from two multinational organizations–CCC and IBM–we first identified eight affordances that describe various wiki possibilities and practices. We then identified four properties of... (More)
The evolution of social media has introduced novel possibilities for work and interaction in organizations. The wiki technology is one important kind of social media technologies that is increasingly used to facilitate the creation and sharing of organizational knowledge within communities. Given the increasing use of social media in organizations and the lack of knowledge on their consequences for organizing, we use an affordance lens to explore the enactment of organizational wiki. Using qualitative data obtained through interviews, field visits, and documents from two multinational organizations–CCC and IBM–we first identified eight affordances that describe various wiki possibilities and practices. We then identified four properties of these affordances including multiplicity, referential, situatedness, and communal. These properties represent the main contribution of the paper in that they extend the notion of affordance by theorizing new concepts that describe relational dynamics, situated and contextual conditions, and social factors involved in enacting, perceiving, and exploiting affordances.
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Please use this url to cite or link to this publication:
author
; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Wikis, Affordances, Organization, Social Media, CCC, IBM
host publication
International Conference on Information Systems 2013
conference name
The 34th International Conference on Information Systems (ICIS), Milan, Italy<br/>
conference location
Milan, Italy
conference dates
2013-12-15
external identifiers
  • scopus:84897756137
language
English
LU publication?
no
id
ed3bdd44-2ad0-4fc4-83b5-e12fe779ee09
date added to LUP
2019-10-15 21:46:24
date last changed
2022-03-26 00:02:56
@inproceedings{ed3bdd44-2ad0-4fc4-83b5-e12fe779ee09,
  abstract     = {{The evolution of social media has introduced novel possibilities for work and interaction in organizations. The wiki technology is one important kind of social media technologies that is increasingly used to facilitate the creation and sharing of organizational knowledge within communities. Given the increasing use of social media in organizations and the lack of knowledge on their consequences for organizing, we use an affordance lens to explore the enactment of organizational wiki. Using qualitative data obtained through interviews, field visits, and documents from two multinational organizations–CCC and IBM–we first identified eight affordances that describe various wiki possibilities and practices. We then identified four properties of these affordances including multiplicity, referential, situatedness, and communal. These properties represent the main contribution of the paper in that they extend the notion of affordance by theorizing new concepts that describe relational dynamics, situated and contextual conditions, and social factors involved in enacting, perceiving, and exploiting affordances.<br/>}},
  author       = {{Mansour, Osama and Askenäs, Linda and Ghazawneh, Ahmad}},
  booktitle    = {{International Conference on Information Systems 2013}},
  keywords     = {{Wikis; Affordances; Organization; Social Media; CCC; IBM}},
  language     = {{eng}},
  title        = {{Social media and organizing–An empirical analysis of the role of wiki affordances in organizing practices}},
  url          = {{https://lup.lub.lu.se/search/files/70684599/FULLTEXT01.pdf}},
  year         = {{2013}},
}